{"id":990381,"url":"https://alion.io/job/fetch-director-of-information-security","title":"Director of Information Security","company":{"id":672968,"name":"Fetch","domain":"fetch.com","url":"https://alion.io/company/fetch-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"A","score":88,"open_postings":12,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":166000,"max_usd":298000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":663},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Snyk","optional":false},{"name":"ISO 27001","optional":true},{"name":"JavaScript","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"Node JS","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-08-28T20:29:34Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-22T13:26:45Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"What we’re building and why we’re building it.\nFetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.\nEach day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.\nThe Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.\nIt’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.\nAt Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.\nPosition Summary\nThe Director of Information Security owns Fetch's security function end to end: vulnerability management and AppSec, incident response and forensics, security architecture, GRC/compliance, third-party risk, and security awareness. This role is the senior full-time security leader for the company, taking day-to-day ownership of the security program.\nThe Director of Information Security is the dedicated, always-on owner of the security posture; someone who can run point on a critical incident, drive a vulnerability program to completion, and build the compliance backbone the company needs as it scales.\nRole Purpose\nOwn the security function's day-to-day execution.\nReduce the company's exposure to high-blast-radius security risk, AI agent architecture, and application security.\nBuild a mature, auditable, and scalable security program (policy, controls, evidence, reporting) ahead of compliance and customer-trust demands.\nLead and grow a Security team, providing the people management the function has lacked.\nServe as the primary technical authority and incident commander for security events.\nRepresent Information Security credibly to executives, auditors, customers, and partners.\nKey Responsibilities\n1. Security Engineering & Vulnerability Management\nOwn the AppSec and vulnerability management program (Snyk and adjacent tooling), including pack ownership, CI/CD security gating, and repository risk classification processes.\nDrive vulnerability remediation SLAs and hold engineering accountable to them.\nContinuously mature the program from reactive scanning toward proactive, gated prevention.\n2. Incident Response & Forensics\nAct as an incident commander for security incidents, including coordinating cross-functional response, containment, and communication.\nOwn the bug bounty and continuous penetration testing disclosure program: triage, validation, remediation tracking, and researcher communication.\nFacilitate post-incident reviews and root-cause analysis, with particular attention to recurring architectural risk patterns.\nEnsure remediation of systemic issues, not just point fixes and elevate platform-level fixes when the same root cause recurs across incidents.\n3. Security Architecture & Emerging Risk\nOwn security architecture review for new systems, platforms, and AI agent deployments, including AI agent identity and access patterns (eg, cross-app access, delegated identity).\nMaintain security standards for cloud infrastructure, endpoint protection, and network/edge security.\nPartner with IT Operations on identity-related risk (entitlement sprawl, contractor and non-employee access, and access governance) providing the security requirements and risk lens that IT Operations executes against.\n4. GRC, Policy & Compliance\nOwn the security policy library, risk register, and control framework; keep them current and audit-ready.\nLead internal and external audits and assessments, coordinating evidence collection across IT, Engineering, and Legal.\nReport program maturity, open risk, and remediation progress to executive leadership on a regular cadence.\nOversee processes to update and maintain the Enterprise Security Risk Register.\n5. AI Governance & Emerging Technology Risk\nPartner with the Chief AI Officer on the security dimensions of AI governance, including enforcement of AI acceptable-use policy and identification of security risk in new AI tooling and agent deployments.\nProvide the security review and risk sign-off for new AI platforms, agents, and integrations prior to broad rollout.\n6. Third-Party & Vendor Risk\nOwn vendor and third-party security risk assessment for new tools, integrations, and contractors.\nMaintain a defensible, repeatable process for evaluating vendor security posture before onboarding.\n7. Security Awareness & Culture\nOwn company-wide security awareness programming, phishing simulation, and targeted training following incidents or audit findings.\nBuild blameless, clear communications that raise the organization's security literacy without creating fear or confusion.\n8. Team Leadership & People Management\nHire, coach, and develop the Security Engineering team.\nSet team priorities, run performance management, and build a growth path for security engineers.\nEstablish team operating rhythm: on-call/incident rotation, backlog grooming, and technical review standards.\n9. Executive & Cross-Functional Communication\nOwn the security content in recurring executive reporting.\nRepresent Information Security in cross-functional forums (Legal, AI governance, IT Operations, Engineering leadership).\nEscalate material risk, resourcing gaps, or unresolved cross-functional blockers promptly and clearly.\nRequired Qualifications\n7+ years in information security, including meaningful experience in application security, incident response, and security architecture.\nDemonstrated experience running vulnerability management programs at scale (eg, Snyk or comparable tooling).\nDirect incident command experience, including coordinating cross-functional response to significant security events.\nPeople management experience, ideally building or scaling a security engineering team.\nWorking knowledge of cloud security, identity and access management concepts, and modern AI/agent architecture risk.\nStrong written and verbal communication skills, including comfort presenting to executive audiences.\nPreferred Qualifications\nExperience with bug bounty/responsible disclosure program management.\nExperience building or maturing a GRC program, including audit and compliance framework experience (SOC 2, ISO 27001).\nFamiliarity with AI agent security risk, including MCP-style tool/agent architectures and identity delegation patterns.\nExperience partnering with AI governance or data governance functions.\nRelevant certifications (CISSP, CISM, or equivalent).\nCore Competencies\nIncident command and crisis leadership\nSecurity architecture and risk assessment\nProgram and process maturity building\nPeople leadership and coaching\nExecutive communication\nCross-functional influence without direct authority over partner teams\nJudgment under ambiguity and time pressure\nAt Fetch, we'll give you the tools to feel healthy, happy and secure through:\nEquity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.\n401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.\nBenefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.\nContinuing Education: Fetch provides ten thousand per year in education reimbursement.\nEmployee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.\nPaid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)\nRobust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.\nCalvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!\nFlexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)\nFetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.\nFetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. 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