{"id":1125277,"url":"https://alion.io/job/fetch-package-warehouse-supervisor-1420","title":"Warehouse Supervisor - 1420","company":{"id":673181,"name":"Fetch Package","domain":"fetchpackage.com","url":"https://alion.io/company/fetchpackage","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Shawnee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-22T19:05:15Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T19:29:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"What You'll Do:\nExecute building open and close procedures including warehouse and inbound yard walks to verify physical security; oversee daily warehouse operations including package receiving, sorting, staging, and dispatch to ensure smooth and on-time execution\n\nConduct daily vehicle inspections to verify equipment, supplies, and tools are properly stocked and accounted for; lead pre-shift and mid-shift team meetings covering stretching, SLA performance, delivery behavior review, and vehicle inspection accountability; communicate daily goals and assign job duties across drivers, associates, and contractors\n\nAllocate labor across operational areas based on volume, staffing availability, and daily priorities\n\nIndependently assess associate and driver performance and production rates, providing timely direct feedback during shifts and escalating unresolved concerns to the Warehouse Manager; support ongoing associate development through coaching and skill-building conversations; assist the Warehouse Manager in conducting ride-along evaluations, documenting findings and contributing to structured feedback delivery\n\nTrain associates on Fetch standard operating procedures and verify ongoing SOP compliance across all areas of the operation\n\nCoordinate operational relationships with independent contractors in partnership with the Warehouse Manager, including onboarding, dispatching, engagement tracking, and block schedule management\n\nUse the Fetch WMS and operational reporting tools to monitor workflow, track inventory accuracy, action exception packages, report key performance metrics including OTR, UTR, and same-day SLA attainment, and complete required documentation including shift reports and incident records accurately and on time\n\nManage access control across assigned communities, maintaining proper key and fob chain of custody through sign-in/sign-out and reconciliation processes; promptly report any lost or missing access devices to the Warehouse Manager\n\nMonitor and resolve open customer experience tickets daily, escalating unresolved issues to the Warehouse Manager or support teams as needed\n\nModel and reinforce a culture of safety and wellbeing on the floor - going beyond compliance with Fetch policies, OSHA regulations, and security standards - by identifying and addressing hazards immediately, ensuring all workplace injuries are reported promptly, and coaching team members on safe work practices throughout every shift\n\nMaintain a clean, organized, and properly equipped work environment throughout the shift, including any site-specific equipment or cold storage areas\n\nServe as an on-site point of contact for residents, vendors, and third-party agencies, utilizing company SOPs to de-escalate situations and resolve concerns appropriately\n\nIdentify and escalate major operational barriers; support continuous improvement initiatives, participate in cross-functional operational discussions, and provide coverage for the Warehouse Manager as needed\n\nWhat You'll Need:\n1+ years of experience in a warehouse, logistics, delivery, or operations environment; prior supervisory or team lead experience preferred\n\nComfortable using technology platforms and mobile applications to manage workflow and track performance; ability to learn the Fetch WMS quickly required\n\nStrong verbal and written communication skills with the ability to direct a team clearly and professionally\n\nAbility to make sound operational decisions independently during a shift without direct manager oversight\n\nReliable, flexible when needed, and available to work a fixed schedule of front half or back half of the week, and including holidays as required\n\nMust be able to lift 50+ pounds and remain on your feet for the duration of a shift\n\nMaintain a valid driver's license and successfully complete Fetch's required motor vehicle record screening and criminal background check necessary to operation a company vehicle\n\nHigh school diploma or equivalent required; relevant experience in lieu of formal education may be considered","description_format":"text","description_chars":4051,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Military Logistics","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-09-22T21:09:27Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/fetch-package-warehouse-supervisor-1420","json_url":"https://alion.io/job/fetch-package-warehouse-supervisor-1420.json","meta":{"generated_at":"2026-09-23T21:16:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}