{"id":2497800,"url":"https://alion.io/job/fetcherr-account-director-3","title":"Account Director","company":{"id":3861181,"name":"Fetcherr","domain":"fetcherr.io","url":"https://alion.io/company/fetcherr","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":130000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2485},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-04T01:16:18Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-22T13:10:08Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Description\nFetcherr builds responsible AI that transforms market complexity into measurable profit growth. At the core of the company is the Market Model - a proprietary AI-powered model delivering accurate, granular demand predictions with 96% forecast accuracy and real-time decision intelligence for commercial teams. Built on a glass-box architecture, it uses market data - not personal data - with full transparency into logic and outcomes. First deployed in global aviation, the technology is industry-agnostic and scales across volatile markets. Fetcherr delivers a consistent average profit uplift of 7%, with corporate partners including Delta, Virgin Atlantic, WestJet, Viva, and Azul. While Fetcherr initially focused on the airline industry, the company is now expanding into additional verticals, bringing its dynamic AI-driven optimization capabilities to new industries such as travel, mobility, retail, e-commerce, and beyond.\nWe're seeking a highly motivated and client-focused Account Director to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary point of contact for assigned accounts, ensuring:\nExceptional client satisfaction.\nCommercial performance.\nAlignment between Fetcherr's product suite and each client's business objectives.\nKey Responsibilities:\nServe as the day-to-day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement.\nUnderstand client needs and business goals, and translate them into actionable plans that align with Fetcherr's capabilities.\nOwn execution of client initiatives and projects, ensuring action items are driven to completion, stakeholders remain aligned, and commitments are delivered on time.\nProactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross-sell initiatives.\nSupport contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes.\nCoordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution.\nMonitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement.\nRepresent the client's voice internally to influence product development and service enhancements.\n Willingness to travel frequently to Genoa, Italy for client meetings, QBRs, and on-site engagements (approximately twice a month)**\nRequirements\n10 years of experience in a client-facing commercial role ideally involving customer success, account management, or strategic partnerships.\nStrong execution skills with a demonstrated ability to drive complex initiatives from planning through delivery in a cross-functional environment.\nProven track record of getting things done, managing multiple stakeholders, and ensuring accountability across teams.\nStrong interpersonal and relationship management skills with the ability to interact confidently at multiple organizational levels.\nExcellent communication skills, both verbal and written, including the ability to present effectively to senior stakeholders.\nAnalytical thinker with the ability to derive insights from data and drive strategic conversations.\nSelf-starter with the ability to manage multiple priorities in a fast-paced, dynamic environment.\nNative Italian speaker with full professional proficiency in English - a must.\nBachelor's degree in Business, Economics, Aviation Management, or a related field. A Master's degree is a plus.\nExperience in Ferry, Cruises, Container Shipping, or logistics is a strong advantage.\nExperience working with enterprise clients - advantage.\nWhat Fetcherr Offers:\nCompetitive salary and performance-based incentives.\nA comprehensive benefits package, including professional development opportunities.\nThe opportunity to work with cutting-edge AI technology across multiple industries.\nFlexible work options, including remote opportunities.\nA collaborative and inclusive workplace culture.\nJoin Fetcherr and help shape the future of AI-driven revenue optimization through innovation and partnership.","description_format":"text","description_chars":4223,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Italian","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-10-14T05:15:39Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.776,"p_room":0.45,"age_days":18,"expected_fill_days":11,"reasons":["conf:0","wave","velocity","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/fetcherr-account-director-3","json_url":"https://alion.io/job/fetcherr-account-director-3.json","meta":{"generated_at":"2026-10-22T15:00:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14475,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3861181},"rest":"https://alion.io/mcp/rest/get_company?id=3861181"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffetcherr-account-director-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffetcherr-account-director-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffetcherr-account-director-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fetcherr-account-director-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffetcherr-account-director-3"}]}