{"id":2142759,"url":"https://alion.io/job/fever-crm-project-manager-strategist-2","title":"CRM Project Manager Strategist","company":{"id":53827,"name":"Fever","domain":"feverup.com","url":"https://alion.io/company/feverup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":272,"ghost_share":0,"stale_share":0.338,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Leadership","role_family":"Leadership","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":66000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2667},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":true},{"name":"Braze","optional":true},{"name":"Metabase","optional":true}],"status":"live","first_seen_at":"2026-10-07T08:19:24Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-25T01:20:45Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Hey there!\nWe’re Fever, the world’s leading tech platform for culture and live entertainment.\nOur mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.\nEvery month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. \nOur results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? \nTo achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!\nReady to be part of the experience? \nNow, let’s discuss this role and what you will do to help achieve Fever’s mission.\nMeet The Team\nSecret Media Network (SMN) is Fever’s global lifestyle publisher and one of the most engaging entertainment media brands in the world. With 100+ hyper-local city guides, including Secret NYC, Secret London, and more. We create relevant, inspiring content that helps people discover the best experiences in their cities.\nEach week, our content reaches over 100 million people worldwide through websites and social media channels. We provide authentic visibility for commercial partners while building vibrant, engaged communities. Our mission: to become the most trusted guide and entry point to the Fever marketplace.\nJoin us if you want to inspire millions, build vibrant communities, and create the trusted local guides that define how people discover their cities.\nThe Role\nThe CRM Project Manager owns the global newsletter strategy and execution across all active Secret Media Network cities. This role is responsible for defining content strategy, coordinating delivery, and optimizing performance for all newsletters, ensuring they are editorially relevant, operationally scalable, and commercially effective.\nYou will ensure newsletters consistently deliver high-quality content while integrating branded and partner-led placements in a seamless, audience-first way.\nThis role combines content planning, automation, performance analysis, and stakeholder coordination to grow engagement, retention, and monetization through CRM channels.\nWhat You'll Do\nDefine and own the newsletter content strategy across all active cities and markets.\nEstablish editorial frameworks, formats, and best practices to ensure consistency and scalability across newsletters.\nWork closely with local and global editorial teams to ensure timely inclusion of relevant, high-performing content.\nBuild and maintain newsletter calendars aligned with editorial priorities, events, and seasonal moments.\nAct as the central point of contact for all newsletter-related initiatives across editorial and branded content teams.\nCoordinate with branded and commercial teams to ensure branded content and partnerships are integrated smoothly and on schedule.\nAlign newsletter placements with marketing and Originals launches to maximize visibility and performance.\nEnsure all stakeholders are aligned on deadlines, formats, and expectations.\nCreate, manage, and optimize automated email flows and triggers.\nEnsure CRM initiatives support user lifecycle goals such as acquisition, engagement, retention, and reactivation.\nCollaborate with technical and data teams to implement scalable CRM processes and automation.\nMaintain a clear structure for segmentation, targeting, and personalization across markets.\nTrack and analyze newsletter KPIs including open rates, click-through rates, engagement, retention, and revenue contribution.\nBuild and maintain regular performance reports and dashboards.\nUse insights and data to continuously optimize subject lines, formats, content mix, and send strategies.\nShare learnings and recommendations with editorial and branded teams.\nEnsure newsletters effectively support business goals, including sponsored placements, partner features, and branded storytelling.\nBalance editorial value and monetization to maintain audience trust and long-term engagement.\nEstablish and document CRM workflows, guidelines, and best practices.\nEnsure newsletters follow brand voice, editorial standards, and data privacy regulations.\nManage project timelines using internal tools, ensuring delivery across multiple cities and stakeholders.\nIdentify opportunities to improve efficiency through tooling, automation, and AI-driven processes.\nWho You Are\n3+ years of experience in CRM, email marketing, newsletter management, or lifecycle marketing within a media, agency, or digital brand environment.\nDeep understanding of the newsletter ecosystem, including content strategy, deliverability, and performance optimization.\nStrong editorial sensitivity and ability to curate content for diverse audiences.\nExperience working cross-functionally with editorial, marketing, commercial, and product teams.\nHighly analytical, with the ability to turn data into clear insights and action plans.\nComfortable managing multiple markets, stakeholders, and deadlines simultaneously.\nProficient in English; additional languages are a plus.\nExperience with CRM and email platforms (e.g. Salesforce, Braze, Mailchimp, Iterable, HubSpot, or similar).\nFamiliarity with analytics and reporting tools (Excel, Metabase, Airtable, etc.).\nDetail-oriented, organized, and proactive, with a strong problem-solving mindset.\nExcited to work in a fast-paced, international, growth-driven environment.\nWhy You’ll Love It Here\nAttractive compensation package with room to grow.\n40% discount on all Fever events and experiences + free Candlelight voucher.\nFlexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).\nPayflow: option to access part of your salary in advance.\nTaxdown: help optimizing and filing your taxes.\nPrivate health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.\nWellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.\nLanguage learning support: English and Spanish lessons.\nHybrid work setup: home office friendly with a central Madrid office location.\nSnacks, drinks, and fresh fruit are always available at the office.\nDynamic international team: a young, talented group creating a great work environment.\n#LI-hybrid #LI-fulltime\nThank you for considering joining Fever. We cannot wait to learn more about you!\nIf you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch\nFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!\nIf you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.\nIf you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice","description_format":"text","description_chars":7453,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Dental insurance","Home office","Hybrid work"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Ticketing","Event Management"],"lifecycle":[{"event":"open","at":"2026-10-09T03:51:22Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":16,"expected_fill_days":66,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/fever-crm-project-manager-strategist-2","json_url":"https://alion.io/job/fever-crm-project-manager-strategist-2.json","meta":{"generated_at":"2026-10-25T01:30:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53827},"rest":"https://alion.io/mcp/rest/get_company?id=53827"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffever-crm-project-manager-strategist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffever-crm-project-manager-strategist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffever-crm-project-manager-strategist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fever-crm-project-manager-strategist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffever-crm-project-manager-strategist-2"}]}