{"id":4166373,"url":"https://alion.io/job/fever-junior-user-researcher-experiences","title":"Junior User Researcher – Experiences","company":{"id":53827,"name":"Fever","domain":"feverup.com","url":"https://alion.io/company/feverup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":233,"ghost_share":0.004,"stale_share":0.391,"repost_share":0.004,"time_to_fill_p50_days":64,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SPSS","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-12T12:23:48Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T13:27:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Hey there!\nWe’re Fever, the world’s leading tech platform for culture and live entertainment.\nOur mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.\nEvery month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. \nOur results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? \nTo achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!\nReady to be part of the experience? \nNow, let’s discuss this role and what you will do to help achieve Fever’s mission.\nAbout the role\nWe’re looking for an enthusiastic Junior User Researcher to join our growing team and work on Experiences research, uncovering opportunities around experience design and marketing. From museums in Mexico to sports competitions in Australia, your initial core task will be to make sure Fever gathers insightful, actionable post-experience feedback from attendees all over the world.\nThis role is perfect for someone with a sharp eye for detail who feels comfortable working with broad and diverse groups of stakeholders. It carries a significant operational component: you’ll keep our Post-Experience Survey running, gathering requirements from project teams, deploying surveys efficiently with our internal tools, and packaging and sharing the results. Once that’s covered, you’ll take on other projects and grow into a researcher who plans and runs studies with the right mix of qualitative and quantitative methods, and turns findings into clear, actionable insights that drive real product and business decisions.\nWhat you'll do\nManage our proprietary post-experience feedback system, the core engine behind the insights the Experiences research team delivers to stakeholders across the company to track the quality and performance of our events.\nEngage with dozens of teams to understand the business questions that matter, and design post-experience feedback that answers them.\nMake sure feedback requests from colleagues and partners are delivered on time and accurately, while maintaining quality and comparability standards.\nTrack live launches of our most strategic IPs and manage incoming requests for survey customisation.\nOversee the set-up of new surveys, rigorously maintaining quality across all surveys launched globally in multiple languages.\nWork with partner teams such as Data and CRM to keep the feedback system and its related tools (e.g., data visualisation, email outreach campaigns) running smoothly.\nDeliver results to stakeholders through visualisation tools, helping them understand the relevant findings.\nSupport partner-facing teams with analysis and storytelling, explaining methodology and how to interpret results.\nThis means keeping oversight of dozens, sometimes hundreds, of Fever experiences every month.\nAbout you\nMust have skills:\n2-3 years of professional experience.\nA proven track record in a role where attention to detail is key.\nComfort keeping track of several groups of people at once and responding in a timely, professional way.\nYou use AI tools where they help, and you own the accuracy of every output.\nIt would be nice if you:\nAre comfortable communicating visually, making charts, slides, etc.\nAre proficient in at least one analysis tool or language (e.g., Excel, SPSS, SQL).\nHave previous experience in survey management, or in research more broadly.\nSpeak both English and Spanish, and other languages too.\nYour growth trajectory\nIn your first 3 months you’ll get to know the post-experience feedback system inside out: how surveys are set up and deployed, the project teams that rely on them, and the partner teams you’ll work with, such as Data and CRM. You’ll take over day-to-day operations alongside the team and build up coverage across the experiences running each month.\nBetween months 3 and 6 you’ll reach the level of coverage we need, and start working on other projects. That’s when you’ll develop other core User Research skills, such as data analysis and presentation, other methods of data collection, and project definition.\nBenefits & Perks\nAttractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.\nOpportunity to have a real impact in a high-growth global category leader.\n40% discount on all Fever events and experiences.\nHome office friendly.\nGreat work environment with a young, international team of talented people to work with!\nHealth insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.\nEnglish Lessons.\nGympass Membership.\nPossibility to receive in advance part of your salary by Payflow.\nThank you for considering joining Fever. We cannot wait to learn more about you!\nIf you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch\nFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!\nIf you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.\nIf you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice","description_format":"text","description_chars":5978,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ticketing","Event Management"],"lifecycle":[{"event":"open","at":"2026-11-12T13:27:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":64,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-11-12T15:54:40Z"},"pay":null,"html_url":"https://alion.io/job/fever-junior-user-researcher-experiences","json_url":"https://alion.io/job/fever-junior-user-researcher-experiences.json","meta":{"generated_at":"2026-11-12T15:54:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33271,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53827},"rest":"https://alion.io/mcp/rest/get_company?id=53827"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffever-junior-user-researcher-experiences"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffever-junior-user-researcher-experiences"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffever-junior-user-researcher-experiences"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fever-junior-user-researcher-experiences\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffever-junior-user-researcher-experiences"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4166373}},{"tool":"search_jobs","arguments":{"company":"feverup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4166373},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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