Learning & Development Manager

Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Meet the Team

Our People Operations team shapes Fever’s people strategy to attract, support and grow our people and make the company a top-performer. We ensure a smooth  hiring and onboarding process, create the best employee experience, and support career growth and learning opportunities to help every individual do their best work.

Join us if you are passionate about people and want to help shape the people strategy that drives Fever’s success.

The Role

The Learning & Development Manager ensures that everyone at Fever is properly trained and equipped with the knowledge, information and skills required to perform effectively in their role, from a new joiner's first day to the rollout of every new processes, tools and ways of working.

Beyond program execution, the role holds strategic ownership of the function: defining L&D policy and roadmap, owning the company's learning budget and maximizing its return, driving continuous improvement of the e-learning platform, and ensuring all training content is documented, governed and co-created with the business. The L&D Manager positions learning as a consistent, data-driven, and scalable function across the whole organization.

What You’ll Do

• L&D Strategy & Governance:
• Design, implement and maintain Fever's learning strategy and internal L&D policies, including budget guidelines, training approval frameworks, eligibility criteria and provider governance, ensuring consistent application across departments.
• Act as the main point of escalation and decision-maker on learning matters, providing visibility, risks and recommendations to the business.
• Define and own the learning roadmap, ensuring Fever's employees and teams have the knowledge and skills they need to perform their roles effectively, from new joiner onboarding to upskilling on new processes, tools and ways of working. 
• Partner with department leads and the People Teams to build learning journeys that support progression across roles and levels, embedding them into Fever’s career path and growth frameworks.
• Learning Budget and Cost Optimization
• Own end-to-end the company's learning budget, monitoring spend across markets and ensuring it is allocated to maximize return.
• Identify and activate cost-recovery and cost-optimization opportunities, including training grant and levy schemes (i.e. FUNDAE in Spain and their equivalents in other priority markets).
• Build a playbook to replicate best practices for funding and cost recovery across the markets where Fever Operates.
• Partner with FP&A and Procurement teams to track budget consumption, forecast spend and report on cost efficiency.
• E-Learning Tools and Analytics
• Own the relationship with the e-learning platform provider(s), identifying gaps and driving improvements to content, UX and adoption.
• Evaluate, pilot and roll out new tools or features that increase self-service learning and the scalability of the L&D function.
• Streamline and automate L&D workflows (ticket routing, approvals, self-serve resources) to reduce operational friction.
• Own end-to-end L&D analytics, building and maintaining dashboards that track participation, completion, engagement and program effectiveness across departments, and translating the data into actionable insight and regular reporting to stakeholders.
• Training Content Ownership and Creation
• Own the company's training content, ensuring all learning materials are documented, up to date and under consistent governance across departments.
• Lead the design and creation of training content in collaboration with the business teams, acting as owner and facilitator rather than sole producer.
• Ensure content is properly structured and hosted, coordinating with the e-learning platform where relevant so it remains accessible and scalable.
• Maintain a single source of truth for all training materials, keeping visibility and control over what exists, who owns it and when it needs updating.

Who You Are

• 5+ years of experience in Learning & Development, with a track record of owning L&D strategy and policy rather than only executing programs.
• Proven experience managing a learning budget end to end, including training grant or levy schemes (FUNDAE experience is a strong plus).
• Hands-on experience owning an e-learning platform/LMS, driving adoption and improving the learner experience.
• Data-driven mindset: comfortable building dashboards and turning learning metrics into actionable insight for stakeholders.
• Experience designing and governing training content in partnership with business teams, acting as owner and facilitator rather than sole producer.
• Strong stakeholder management skills, able to influence department leads and managers in a fast-paced, high-growth environment.
• Experience in international, multi-country organizations; exposure to training funding schemes beyond Spain is a plus.
• Fluent in English and Spanish; additional languages are a plus.
• Highly organized and process-oriented, with a bias for automation and scalable solutions.

Why You’ll Love It Here

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• Work in a location in the heart of Madrid. Home-office friendly
• 40% discount on all Fever events and experiences
• Health insurance
• Wellhub membership
• English Lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid 

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here  Fever - Candidate Privacy Notice