{"id":3109697,"url":"https://alion.io/job/fever-senior-user-researcher","title":"Senior User Researcher","company":{"id":53827,"name":"Fever","domain":"feverup.com","url":"https://alion.io/company/feverup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":272,"ghost_share":0,"stale_share":0.338,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":88000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1366},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SPSS","optional":false},{"name":"SQL","optional":false},{"name":"Figma","optional":true},{"name":"UserTesting","optional":true}],"status":"live","first_seen_at":"2026-08-12T07:11:10Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T06:46:45Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Hey there!\nWe’re Fever, the world’s leading tech platform for culture and live entertainment.\nOur mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.\nEvery month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. \nOur results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? \nTo achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!\nReady to be part of the experience? \nNow, let’s discuss this role and what you will do to help achieve Fever’s mission.\nAbout the role\nWe’re looking for a passionate Senior User Researcher to join our growing team and lead B2C and B2B research for Fever Sports. From conversion funnels on our consumer-facing pages to inventory management on the event configuration platform our partners use, you’ll work with world-famous sports competitions and organizations.\nThis role is perfect for someone with an analytical mindset, an eye for product design opportunities and a drive for excellence in everything they do. Once you’ve completed onboarding, you’ll have substantial autonomy and full ownership of the research outcomes for a company-sized vertical within Fever. You won’t wait for briefs: you’ll find the questions worth answering and bring them to the table.\nWhat you'll do\nDefine and deliver the research roadmap for Fever Sports across B2C and B2B, together with Product Design and Product Management.\nEngage with senior stakeholders to source the business questions that matter, and prioritise between competing requests.\nPlan and run research studies with the right mix of qualitative and quantitative methods (e.g., usability testing, interviews, surveys, analysis of behavioural data, benchmarking).\nBuild and test prototypes, and work with designers, PMs, Tech Leads and Engineers on UX decisions while keeping feasibility in mind.\nTurn findings into clear, actionable insights that drive real product and business decisions.\nShare your work with the wider organisation in an engaging way, and advocate for the User Research team and its work.\nMentor less experienced researchers and guide the work of a more junior colleague.\nImprove our research processes and research ops using what you’ve learned in previous roles.\nAbout you\nMust have skills:\nAround 10 years of professional experience, with proven experience in User Research or a closely related field, and a track record of creating value. We’ll also consider candidates with 5+ years.\nStrong command of qualitative and quantitative methods, with particular depth in usability testing.\nThe ability to understand the context behind a business question and design the right method to answer it.\nSolid hands-on data analysis skills with at least one analytical tool (e.g., Excel, SQL, SPSS). You use AI tools where they help, and you own the accuracy of every output.\nExperience running several complex projects in parallel, delivering high-quality work under time pressure to a wide range of stakeholders. Your findings stand up to close scrutiny.\nComfort with ambiguity: you help ideas take shape with PMs and Product Designers and find ways forward when things are unclear.\nStrong prototype testing and prototype building skills.\nProfessional proficiency in English or Spanish.\nIt would be nice if you:\nAre a confident Figma user.\nKnow platforms such as Hotjar, UserTesting, Maze or Mixpanel.\nHave a background in startup, scale-up or hypergrowth environments.\nSpeak both English and Spanish, and other languages too.\nAre into sports such as football, racing, sailing, golf or tennis.\nYour growth trajectory\nIn your first 3 months you’ll get to know Fever Sports inside out: its business model, its B2C and B2B products, our partners and the stakeholders you’ll work with. You’ll review the knowledge we already have, deliver your first studies alongside the team, and start spotting the biggest gaps in what we know.\nBy month 6 you’ll fully own the research roadmap for Fever Sports, sourcing and prioritising the questions worth answering with senior stakeholders. Your output will shape important decisions, you’ll be guiding a more junior colleague, and you’ll be helping shape how the research team works through processes and research ops.\nBenefits & Perks\nAttractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.\nOpportunity to have a real impact in a high-growth global category leader\n40% discount on all Fever events and experiences\nHome office friendly\nGreat work environment with a young, international team of talented people to work with!\nHealth insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.\nEnglish Lessons\nGympass Membership\nPossibility to receive in advance part of your salary by Payflow.\nThank you for considering joining Fever. We cannot wait to learn more about you!\nIf you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch\nFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!\nIf you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.\nIf you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice","description_format":"text","description_chars":6158,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ticketing","Event Management"],"lifecycle":[{"event":"open","at":"2026-10-22T20:18:46Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.797,"p_room":0.44,"age_days":72,"expected_fill_days":66,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/fever-senior-user-researcher","json_url":"https://alion.io/job/fever-senior-user-researcher.json","meta":{"generated_at":"2026-10-24T08:42:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12359,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53827},"rest":"https://alion.io/mcp/rest/get_company?id=53827"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffever-senior-user-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffever-senior-user-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffever-senior-user-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fever-senior-user-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffever-senior-user-researcher"}]}