Digital Content Designer

We're looking for a Digital Content Designer to elevate our user journeys and bring greater cohesion to the way content is used throughout Ffern's digital product. Reporting to the Design Director, you'll work in one of our growth pods and, in tandem, sculpt our wider content design processes and practices.

What you'll do

• Write, design, test and iterate content for our key user journeys.
• Define how Ffern's voice manifests in areas of our digital product driven by function and performance - collaborating with writers in our brand team.
• Establish guidance, systems and review processes - empowering colleagues in growth and design to deliver on-brand content in their own areas of work.
• Act as a bridge between growth, design and brand - advocating consistent, strategic and brand additive UX.

About you

You're a wordsmith and UX advocate with strong visual acumen and an affinity for the world of Ffern.

You're able to synthesise a cacophony of ideas into sharp, compelling content and testing and iteration is a core part of your process.

What we're looking for

• 3+ years experience in content design for digital product
• Expertise in writing for UX
• Expertise in testing and data-driven content design
• Experience working with rich visual brand assets
• Experience designing systems to influence content design beyond your individual output
• Comfortable collaborating with designers and developers in Figma
• Adept communicator, able to distill and advocate
• Experience in a subscription or DTC environment
• Experience bridging creative and growth teams
• Case studies for the commercial impact of your work

Please note, we don't expect candidates to have everything on this list. While Ffern presents unique challenges, we'd love to hear about any experience you believe is particularly relevant. Please add this in our 'Why Ffern' section.