{"id":2553065,"url":"https://alion.io/job/fglife-com-avp-outsourcing","title":"AVP, Outsourcing","company":{"id":2159631,"name":"FGLIFE.COM","domain":"fglife.com","url":"https://alion.io/company/fglife","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-12T19:25:36Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-11-01T20:51:11Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"The AVP, Enterprise Outsourcing Effectiveness is a critical, strategic role accountable for enterprise outsourcing outcomes including strategic alignment, performance and quality, risk and compliance, and cost effectiveness. This individual will play a key role in shaping how the organization balances outsourcing with other levers to drive operational excellence and support enterprise growth through close cross-functional partnerships.\nDescription- \nShape Enterprise Outsourcing Strategy\nDevelop and oversee the enterprise outsourcing strategy in alignment with enterprise and COO priorities.\nPartner closely with Human Resources on Enterprise Workforce Management, and help lead the strategic movement between, and balance across, outsourcing, full-time staff, contingent workers, and automation.\nServe as a member of the Enterprise Workforce Management Steering Committee.\nProvide strategic recommendations and risk insights to the COO and Insurance Management Committee relative to outsourcing opportunities including appropriate business case development\nAct as the F&G subject matter expert relative to comprehensive outsourcing strategy, execution, and activity\nEngage in external industry and outsourcing networks to bring industry best practices and thinking to F&G\nParticipate in Senior Leadership Team discussions across all areas touching outsourcing\nEvaluate outsourcing operating model opportunities\n\nDesign and Execute Outsourcing Initiatives\nTranslate executive priorities into operational requirements, ensuring alignment between internal teams and outsourced partners.\nCreate recommendations for strategic activity transfers with end-to-end dependencies, cost-benefit-analysis, risk analysis, stakeholder input, sequencing, and technology and financial implications working closely with cross-functional partners.\nSupport, follow, and report on the full lifecycle of outsourced engagements, including transition planning, onboarding, knowledge transfer, stabilization, and ongoing operational effectiveness.\nDrive standardization and consistency in process, tools, documentation and engagement models across all outsourced relationships\nManage Outsourcing Performance, Risk, and Compliance\nEstablish and maintain a comprehensive scorecard and reporting framework for all existing outsourcing relationships, ensuring alignment with enterprise strategy, risk tolerance, and performance expectations. Monitor and report out on trends.\nWork with business unit leaders and Vendor Management to provide guidance and recommendations on performance management, SLA enforcement, Key Performance Indicator (KPI) and Key Risk Indicator (KRI) development, quality standards, and contractual obligations.\nMonitor, track and report on material issue resolution and propose mitigation strategies.\nLead, or participate in, quarterly business reviews, ensuring outcomes, risks and action items are clearly documented and consistently addressed.\nPartner cross-functionally to ensure compliance with all regulatory, legal, security and data privacy requirements, including audit participation and remediation of audit findings\nAlign Stakeholders and Lead the Function\nWork closely with HR, Operations, IT, Finance, Risk, PRT and Retail leadership to develop and monitor feedback loops and interaction models, including voice of business and voice of customer.\nProvide insights to Vendor Management and Strategic Sourcing relative to outsourcing outcomes and partners. Aggregate strategic insights to incorporate into recommendations, scorecards, and workforce planning.\nCollaborate cross-functionally with Data Analytics, Process Engineering and Portfolio Management teams to ensure constant alignment on outsourcing strategy and execution.\nSupervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.\nSupervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.\nKnowledge, Skills & Abilities\nBuilds productive working relationships across all levels of the organization, fostering collaboration and open communication.\nAble to establish trust-based external partnerships via strong relationship management skills while overseeing vendor performance and stakeholder alignment.\nCommunicates with clarity and precision, actively listening and translating complex data into concise, actionable insights tailored to diverse audiences.\nComfortable dealing with complex problems and proposing solutions.\nAbility to perform work with a high level of attention to detail and accuracy. Flexible and adaptable in a dynamic environment.\nCreative, curious and strategic thinker able to connect vendor performance to broader organizational goals and anticipate future risks and opportunities\nDemonstrated ability to work within a cross-functional environment to develop and deliver content (forms, communication, and other) that meets legal and compliance standards while fulfilling internal and external customer needs.\nApplies proactive risk awareness and mindset to identify, assess, and mitigate operational, regulatory, and reputational risks within outsourced environments.\nDrives alignment and results across teams and vendors by influencing decisions and leading initiatives without relying on formal authority.\nOperates with a high degree of autonomy, effectively prioritizing work and delivering measurable outcomes with minimal oversight.\nIntermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint)\nMinimum Qualifications - \nEducation Level- Bachelor's Degree\nYOE- 10+ years of relevant experience - 10+ years in service strategy, outsourcing strategy, third-party administration or business process operations required. Proven ability to lead cross-functional teams and influence both with and without direct authority.\nPreferred Qualifications-\nEducation Level- Master's Degree\nYOE - Insurance or financial industry experience preferred\nAdditional Information\nWork Environments\nF&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.\nF&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact . \nJoin our employee-centric hybrid work environment: F&G Careers\nAbout F&G\nSince 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.\nAs a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.\n1Top Workplaces USA 2022 - 2023\n2Des Moines Register Top Workplaces 2018 - 2022\nNotice for all Applicants who are California residents under the California Privacy Rights Act. 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