# Automation and AI Enablement Engineer

Job Summary: The role owns existing production automations covering ticket intake and response, network self-service and conversational flows, and builds new ones, including AI-assisted workflows where they measurably outperform the alternative. This is a hands-on engineering role for someone who writes production code, integrates systems that were never designed to talk to each other, and instruments what they build so its performance is a measured fact rather than an impression. The role suits an engineer with sound judgment about when to automate, when to apply a model, and when to leave a working system alone. Location: The role will be based on-site at the office in Southlake, TX. Employment Classification: Exempt: Regular, Full-time Supervisory Responsibilities: Duties / Responsibilities: Build, operate, and improve production automations that process high-volume operational workflows end to end: intake, business rules, system of record updates, and outbound response. Take ownership of existing production automation, including established systems currently maintained by others, and bring them to a documented, monitored, and independently supportable standard. Design and bui

- **Id**: 3850898
- **Url**: <https://alion.io/job/fiberfirst-automation-and-ai-enablement-engineer>
- **Role**: AI/ML
- **Role family**: AI/ML
- **Seniority**: middle
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Southlake, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T23:27:14Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-09T16:43:37Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 7032
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Internet Service Providers, Broadband

## Company

- **Id**: 674623
- **Name**: FiberFirst
- **Domain**: fiberfirst.com
- **Url**: <https://alion.io/company/fiberfirst>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Technologies

- **Computer Use** — Optional: no
- **Databricks** — Optional: no
- **Git** — Optional: no
- **Machine Learning** — Optional: no
- **PostGIS** — Optional: no
- **PostgreSQL** — Optional: no
- **Python** — Optional: no
- **RAG** — Optional: no
- **Rest API** — Optional: no
- **SQL** — Optional: no
- **Structured Outputs** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-06T03:09:14Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 45
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.