{"id":1385124,"url":"https://alion.io/job/fico-bi-lingual-sales-support-associate","title":"Bi-Lingual Sales Support Associate","company":{"id":16684,"name":"FICO","domain":"fico.com","url":"https://alion.io/company/fico","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":94000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7013},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-19T08:29:01Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!\nThe Opportunity\nAs a Sales Support Associate, you'll take ownership of the operational backbone that keeps our LAC business moving, turning complex, cross-functional demands into clear execution. You'll sharpen your ability to manage ambiguity and competing priorities. If you're energized by solving operational challenges, driving process adoption across cultures and time zones, and growing your career inside a company that invests in its people, this is where that next step starts.\nWhat You Will Contribute\nSupport the operational needs of LAC teams, following and driving adoption of established global processes.\nPartner with internal FICO teams - Sales, Pre-Sales, CSM, Support, Product, Finance, and Accounting - as well as international cross-functional teams across different time zones, fostering a collaborative work environment.\nBuild relationships with a broad range of stakeholders, from senior executives to sales support teams, to gather information and support alignment across teams.\nCreate and review presentations and documents.\nMaintain and update tracking spreadsheets and dashboards.\nHelp coordinate and control internal corporate events and manage vendors.\nWhat We´re Seeking\nMinimum 5 years of experience in sales support, business operations, administrative support, or related areas\nBachelor's degree completed or in progress in a related field, or equivalent education/experience\nNative or highly proficient Portuguese; strong written and verbal English required; Spanish a plus\nEffective written and verbal communication skills, demonstrated through content development and presentation\nExcellent organizational skills, with strong prioritization and flexibility to manage multiple tasks amid shifting priorities in a dynamic environment\nSelf-motivated, curious, and current on technology trends, with a strong desire to learn and grow\nEnjoys working cross-functionally as part of a broader team\nProven problem-solving skills, with examples of creative, innovative solutions to business challenges\nProven ability to create and maintain spreadsheets, reports, statements, and inventories accurately and with strong attention to detail, using tools such as Microsoft Office, Excel, and Power BI\nStrong internet research skills and practical knowledge of AI tools to support research and vendor sourcing\nExperience organizing and executing internal corporate events, including timeline tracking, vendor management, logistics, venue/catering coordination, participant tracking, and on-site support\nOur Offer to You\nAn inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.\nThe opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.\nHighly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.\nAn engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.\nWhy Make a Move to FICO?\nAt FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.\nFICO makes a real difference in the way businesses operate worldwide:\nCredit Scoring - FICO® Scores are used by 90 of the top 100 US lenders.\nFraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems.\nLending - 3/4 of US mortgages are approved using the FICO Score.\nGlobal trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!\nLearn more about how you can fulfil your potential at www.fico.com/Careers\nFICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.\nInformation submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy","description_format":"text","description_chars":5698,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-28T10:04:56Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.569,"p_room":0.9,"age_days":24,"expected_fill_days":38,"reasons":["conf:21","stale_co","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/fico-bi-lingual-sales-support-associate","json_url":"https://alion.io/job/fico-bi-lingual-sales-support-associate.json","meta":{"generated_at":"2026-10-19T09:02:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6264,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16684},"rest":"https://alion.io/mcp/rest/get_company?id=16684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffico-bi-lingual-sales-support-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffico-bi-lingual-sales-support-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffico-bi-lingual-sales-support-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fico-bi-lingual-sales-support-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffico-bi-lingual-sales-support-associate"}]}