{"id":1604852,"url":"https://alion.io/job/fidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology","title":"Delivery & Systems Coordinator, Fidelity Workplace Consulting Technology","company":{"id":21095,"name":"Fidelity Investments","domain":"fidelity.com","url":"https://alion.io/company/fidelity","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":25,"ghost_share":0,"stale_share":0.08,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false},{"name":"Scrum","optional":false},{"name":"Angular","optional":true},{"name":"JavaScript","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-31T06:06:56Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Fidelity will not provide immigration sponsorship for this position.\nJob Description:\nThe Role\nFidelity’s Workplace Consulting Digital Solution Technology team designs, develops, implements, and supports a suite of custom client digital applications along with digital product offerings. We are enthusiastic about delivering innovative solutions that exceed our customers’ needs. We adopt diversity of thought and experience. The team thrives with a steadfast dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.\nYou will enhance your technical skills with an enthusiasm for orchestrating innovative solutions, fostering engaging experiences, and delivering high business value outcomes for our customers. You will collaborate with other leaders to establish the standards for the teams, influence the strategic decisions, and help set work priorities. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.\nSupport the development team in adhering to defined project management methodologies and delivery practices\nCoach the development team and broader organization on best practices and effective ways of working\nPartner with the Client Delivery Lead to ensure all work is properly tracked, team capacity is optimized, and workloads are balanced across team members\nCollaborate with the Client Delivery Lead to plan and execute high-priority work aligned to the quarterly roadmap\nGuide the team in adopting delivery best practices and values to enhance both internal and external customer satisfaction\nTranslate product features into clear, concise user stories with well-defined business value and acceptance criteria\nMaintain a strong focus on execution by proactively identifying, escalating, and removing team blockers\nReinforce organizational ways of working, including practices, team norms, and meetings to improve overall program performance and efficiency\nWork effectively across technology, business, and operational teams within an enterprise environment\nAdapt quickly to changes in priorities and direction in a fast-paced environment\nPromote consistent delivery practices and contribute to process improvements that enhance team performance and efficiency\nCollaborate with Product Area leaders, Client Delivery Leads, Software Engineering leadership, and cross-functional teams to ensure alignment between strategy and execution\nSupport the delivery of phased and incremental objectives while maintaining alignment with broader organizational goals\nFacilitate cross-team meetings to ensure alignment, transparency, and coordination across teams\nTrack and manage key dependencies as well as technical impediments impacting delivery\nDevelop artifacts that communicate business and technical requirements, including user stories (functional and non-functional), process maps, workflows, and system diagrams\nContinuously incorporate new information and evolving requirements into delivery plans effectively and seamlessly\nIdentify and analyze defects by assessing severity, business impact and technical complexity to prioritize resolution effectively\nThe Expertise and Skills You Bring\nStrong delivery background with the ability to lead as a Delivery and Systems Coordinator (or similar role) within a development team focused on disciplined delivery principles and best practices\nExperience working with enterprise tools such as Confluence, FlowMetrics, Jira, and Miro\nEagerness to learn and grow in technical agility, including DevOps, CI/CD, branching and merging strategies, and deployment strategies\nAbility to identify and assess technology solutions, including understanding both technical and operational (people/process) dependencies\nKnowledge of established patterns and techniques to address process gaps, including burn-down tracking, retrospective facilitation, and managing business feedback and defects\nProven ability to create, interpret, and report on delivery metrics to drive continuous improvement, accountability, and successful delivery outcomes\nStrong passion for mentoring teams and fostering a culture of continuous improvement\nStrong proficiency in delivery practices, processes, and documentation within a software development environment \nRelevant certifications (e.g., PMP, CAPM, CBAP, or Scrum certification) are a plus but not required\nKnowledge of cloud concepts, middle-tier architectures (APIs), and web applications built on Angular\nFinancial services industry experience preferred\nThe Team\nThe Fidelity Workplace Consulting Group is made up of over 600 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, offering a broad range of services that span benefits design, strategy, funding, communication, and delivery. Many of our team leaders bring experience from other leading consulting firms. While we primarily serve Fortune 1000 companies, we also work with Fidelity clients of all sizes ranging from Fortune 50 to tax-exempt market to Fortune 2000. The Digital Solutions team is a shared service within FWC, made up of individuals who lend their skills and expertise towards the implementation, launch and ongoing maintenance of benefits-related microsites, tools, and other online solutions.\nFidelity’s Onsite Working Model\nFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.\nCertifications:\nCategory:\nInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.","description_format":"text","description_chars":6456,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-01T19:45:02Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.668,"p_room":0.45,"age_days":31,"expected_fill_days":18,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology","json_url":"https://alion.io/job/fidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology.json","meta":{"generated_at":"2026-10-31T15:37:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24395,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21095},"rest":"https://alion.io/mcp/rest/get_company?id=21095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-delivery-systems-coordinator-fidelity-workplace-consulting-technology"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1604852}},{"tool":"search_jobs","arguments":{"company":"fidelity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1604852},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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