{"id":2071944,"url":"https://alion.io/job/fidelity-international-ai-functional-analyst","title":"AI Functional Analyst","company":{"id":1819505,"name":"Fidelity International","domain":"fidelity.co.uk","url":"https://alion.io/company/fidelity-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-08T07:28:59Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T16:07:33Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the Opportunity\nJob Type: PermanentApplication Deadline: 16 October 2026Job Description\nTitle AI Functional Analyst\nDepartment General Counsel Shared Services\nLocation India\nReports To AI Systems Manager - GC Systems Functional Admin\nLevel Grade 4\nWe’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together and supporting each other all over the world. So, join our General Counsel Shared Services team and feel like you’re part of something bigger.\nAbout your team\nGeneral Counsel (GC) is a trusted advisor to all parts of Fidelity International Limited (“FIL”), providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. GC Shared Services function (GCSS) is a global centre of expertise currently in Dalian and India, providing operational support and services to the General Counsel function. The GCSS Functional Administration team provides first-line business support and functional administration for GC-owned systems, while helping colleagues adopt and use AI-enabled solutions effectively and responsibly.\nAbout your role\nJoin the GCSS Functional Administration team in a techno-functional role supporting the effective system operations, adoption, continuous improvement and post deployment monitoring of Artificial Intelligence (AI) based IT systems including No-Code, Low-Code and Pro-Code solutions. You will provide first-line user support, business administration, provision access and licences, maintain functional configurations and knowledge content, and coordinate with AI Product Owners, Business Process Owners, technology teams and other stakeholders. You will also enable users for AI adoption through onboarding, training and communities of practice; track adoption and feedback; support UAT and release readiness; and undertake first-level triage and escalation of operational or AI output-related issues. The role requires a practical understanding of Generative AI, strong stakeholder management and the ability to translate user needs into clear actions across BAU support, enablement, governance support and change delivery.\nKey responsibilities:\nProvide functional administration and first-line support for AI platforms, ensuring a high-quality user experience.\nManage user access, provisioning and deprovisioning, and support effective licence allocation and utilisation. \nDevelop and maintain knowledge content, user guidance and support documentation.\nDeliver onboarding, training and enablement activities to drive adoption and responsible use of AI solutions.\nMonitor platform usage, adoption and feedback, providing insights and recommendations for improvement.\nCollaborate with Product Owners, business stakeholders and technology teams to support operational delivery and platform enhancements.\nSupport testing, release activities and change implementation for new features and capabilities.\nPerform initial triage of platform issues and coordinate escalation, remediation and follow-up where required.\nMaintain appropriate records, reporting and governance documentation.\nDrive continuous improvement initiatives that enhance user experience, efficiency and business value.\nSkillsets required\nAbout 7+ years of experience in IT systems support, AI enablement, business analysis, change management or a related area, with the following capabilities:\nPractical knowledge of Generative AI and AI solution concepts, with the ability to explain them clearly to users and stakeholders. \nExperience in first-line support, access management and licence optimisation for enterprise technology platforms. \nExperience delivering user onboarding, training, adoption initiatives, communications and knowledge content. \nStrong stakeholder-management skills, with the ability to collaborate effectively across business, product, technology and governance teams in a global environment. \nExperience supporting UAT, release readiness, change implementation, issue triage and escalation. \nAwareness of responsible AI, AI governance, information security, risk and control considerations in a regulated environment. \nStrong analytical and reporting skills, including advanced Excel and Power BI, with the ability to turn usage and feedback data into practical insights. \nExperience with prompt engineering, Microsoft 365 Copilot, Copilot Studio, SharePoint, service-management tools would be advantageous. \nExperience supporting Legal, Risk, Compliance or another regulated business function would be advantageous. \nFeel rewarded\nFor starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work and finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.\nFor more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.","description_format":"text","description_chars":5164,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-08T07:28:59Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.877,"p_room":0.945,"age_days":4,"expected_fill_days":12,"reasons":["conf:10","velocity","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-international-ai-functional-analyst","json_url":"https://alion.io/job/fidelity-international-ai-functional-analyst.json","meta":{"generated_at":"2026-10-14T01:30:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2257,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1819505},"rest":"https://alion.io/mcp/rest/get_company?id=1819505"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-international-ai-functional-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-international-ai-functional-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-international-ai-functional-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-international-ai-functional-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-international-ai-functional-analyst"}]}