# Client Services Manager / Senior Manager

About the Opportunity Job Type: PermanentApplication Deadline: 31 March 2027Job Description Title (CLIENT SERVICES MANAGER /SENIOR MANAGER) Department (Wholesale Client Services / Client Support) Location (Tokyo Office) Level (Level 6) We have been helping our clients build better financial futures for over 50 years. We achieve this by working collaboratively and supporting one another across our global organization. Join our Client Services team and be part of a team supporting a critical business function. About your team Wholesale Client Services team primarily supports the retail channel. We manage the distribution and logistics of prospectuses and other materials, and respond to a wide range of inquiries from clients, including mutual fund distributors. Building strong, trust-based relationships with our distribution partners is key to driving business success. About your role KEY RESPONSIBILITIES Ø Conduct advertising reviews and validation of data and content for materials, data, and client-facing documents intended for end investors within the Wholesale business. Ø Perform secondary reviews of approximately 90 client submissions per month to ensure accuracy, consistency, an

- **Id**: 3785722
- **Url**: <https://alion.io/job/fidelity-international-client-services-manager-senior-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Tokyo, Japan
- **Countries**: JP
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T03:27:15Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-12T07:22:54Z
- **Board verified**: yes
- **Days open**: 7
- **Description format**: text
- **Description chars**: 3753
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Wealth Management & Financial Advisors, Central Banks & Financial Regulators

## Company

- **Id**: 1819505
- **Name**: Fidelity International
- **Domain**: fidelity.co.uk
- **Url**: <https://alion.io/company/fidelity-co-uk>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 95
- **Open postings**: 12
- **Ghost share**: 0.083
- **Stale share**: 0
- **Repost share**: 0.333
- **Time to fill p50 days**: 18
- **Computed at**: 2026-11-12T10:38:37Z

## Trust

- **Level**: ok
- **Days open**: 7

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Japanese; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-05T03:27:15Z

## Liveness

- **Score**: 85
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 0.945
- **Age days**: 7
- **Expected fill days**: 18
- **Reasons**: conf:3, velocity, win:mid
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.