{"id":1482834,"url":"https://alion.io/job/fidelity-international-senior-technical-manager-web-api-mobile","title":"Senior Technical Manager Web, API & Mobile","company":{"id":1819505,"name":"Fidelity International","domain":"fidelity.co.uk","url":"https://alion.io/company/fidelity-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kronberg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Confluence","optional":false},{"name":"GitHub","optional":false},{"name":"Jira","optional":false},{"name":"Oracle","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-14T10:00:45Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"About the Opportunity\nJob Type: PermanentApplication Deadline: 30 October 2026Job Description\nTitle SENIOR TECHNICAL MANAGER WEB, API AND MOBILE\nDepartment IT Delivery\nLocation Frankfurt am Main/Kronberg\nReports To Team Lead Web, API & Mobile\nLevel Senior Manager\nAbout your team\nAbout your team The IT Web and Mobile team is responsible for the maintenance of mission critical applications and infrastructure forming the web and mobile footprint of FIL Fondsbank GmbH (FFB).\nAbout your role\nA successful candidate is expected to interact closely with internal application development teams as well as with all business units within the company. The teams main task is analysis and triage of potential technical issues of our inhouse developed trading application and mobile app. In your role as a Technical Specialist you will be responsible for Incident- and problem-management with focus on the FFB frontend platform and the recently re-engineered FFB mobile app as a vital part of our daily work.\nBe part of an exciting and pleasant working environment in a growing company that gives you the opportunity to actively contribute and also participate on our future strategie to serve best financial services to our clients. Our goal is to offer reliable service for our sophisticated financial-tools and products in a highly available and automated environment. The day to day business (RTB) comprise working with internal and external parties like independent financial advisors, self-directed end investors, FFB/FIL stakeholder as well as with third party providers to meet customer demands and expectations. As 2nd level application support for the FFB trading platform and its API interfaces, the team is also responsible for providing information on technical enquiries from the financial market environment.\nYour Key Responsibilities\nMaintenance and second level support for FFBs mission critical web with focus on mobile applications\nIndependent organization and coordination of customer-specific problem-solving processes\nTesting of defect resolutions for the applications in scope (incl. its SOAP and REST API’s)\nCapture, clarification and classification of technical and also fund/financial related inquiries, incident and problem tickets within the used toolset (Atlassian Jira, Atlassian Confluence (Wiki), ServiceNow)\nBe part of the future and further development of our financial advisory platform with its diversified products and features and participate with your personal experiences to make things better\nActing as a proxy for FFB web and mobile Team with development, technical and business related questions or enhancements to collect and share the details within the team regarding new process workflows and/or product set up\nCollaborate with FIL/FFB teams across multiple locations and countries\nWork closely with our data-center provider, hosting the FFB platform environment\nIdentification and development of quality assurance measures\nSupporting and maintaining AWS cloud services for FIL PI and FWE digital discretionary po\nJob Description\nTitle SENIOR TECHNICAL MANAGER WEB, API AND MOBILE\nDepartment IT Delivery\nLocation Frankfurt am Main/Kronberg\nReports To Team Lead Web, API & Mobile\nLevel Senior Manager\nAbout your team\nAbout your team The IT Web and Mobile team is responsible for the maintenance of mission critical applications and infrastructure forming the web and mobile footprint of FIL Fondsbank GmbH (FFB).\nAbout your role\nA successful candidate is expected to interact closely with internal application development teams as well as with all business units within the company. The teams main task is analysis and triage of potential technical issues of our inhouse developed trading application and mobile app. In your role as a Technical Specialist you will be responsible for Incident- and problem-management with focus on the FFB frontend platform and the recently re-engineered FFB mobile app as a vital part of our daily work.\nBe part of an exciting and pleasant working environment in a growing company that gives you the opportunity to actively contribute and also participate on our future strategie to serve best financial services to our clients. Our goal is to offer reliable service for our sophisticated financial-tools and products in a highly available and automated environment. The day to day business (RTB) comprise working with internal and external parties like independent financial advisors, self-directed end investors, FFB/FIL stakeholder as well as with third party providers to meet customer demands and expectations. As 2nd level application support for the FFB trading platform and its API interfaces, the team is also responsible for providing information on technical enquiries from the financial market environment.\nYour Key Responsibilities\nMaintenance and second level support for FFBs mission critical web with focus on mobile applications\nIndependent organization and coordination of customer-specific problem-solving processes\nTesting of defect resolutions for the applications in scope (incl. its SOAP and REST API’s)\nCapture, clarification and classification of technical and also fund/financial related inquiries, incident and problem tickets within the used toolset (Atlassian Jira, Atlassian Confluence (Wiki), ServiceNow)\nBe part of the future and further development of our financial advisory platform with its diversified products and features and participate with your personal experiences to make things better\nActing as a proxy for FFB web and mobile Team with development, technical and business related questions or enhancements to collect and share the details within the team regarding new process workflows and/or product set up\nCollaborate with FIL/FFB teams across multiple locations and countries\nWork closely with our data-center provider, hosting the FFB platform environment\nIdentification and development of quality assurance measures\nSupporting and maintaining AWS cloud services for FIL PI and FWE digital discretionary portfolio management (DPM)\nAbout you\nGood analytical and problem resolution skills • Ideally experience from the banking or broker environment • Very good customer centric mindset, with ability to manage customer expectations, customer-focused & service oriented • Excellent team player, disciplined and conscientious approach • Passion to learn and continuously grow\nGerman and English languae Preferable Skills are: • Experience with JIRA and ServiceNOW • Practical experience and understanding of relational databases (preferably Oracle RDBMS) • Experience with GitHub\nrtfolio management (DPM)\nAbout you\nGood analytical and problem resolution skills • Ideally experience from the banking or broker environment • Very good customer centric mindset, with ability to manage customer expectations, customer-focused & service oriented • Excellent team player, disciplined and conscientious approach • Passion to learn and continuously grow\nGerman and English languae Preferable Skills are: • Experience with JIRA and ServiceNOW • Practical experience and understanding of relational databases (preferably Oracle RDBMS) • Experience with 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