{"id":2274178,"url":"https://alion.io/job/fidelity-investments-senior-systems-engineer","title":"Senior Systems Engineer","company":{"id":21095,"name":"Fidelity Investments","domain":"fidelity.com","url":"https://alion.io/company/fidelity","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":10,"ghost_share":0,"stale_share":0.3,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":182000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":362},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure AKS","optional":false},{"name":"CI/CD","optional":false},{"name":"Concourse","optional":false},{"name":"Datadog","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Incident Management","optional":false},{"name":"Informatica","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Oracle","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Azure","optional":true}],"status":"closed","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-22T03:45:31Z","board_verified":false,"closed_at":"2026-10-22T03:45:31Z","days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Fidelity will not provide immigration sponsorship for this position.\nJob Description:\nPosition Description:\nProvides production support for applications and infrastructure at Fidelity, using cloud, database and middle tier technologies to drive production stability, reliability, and resiliency. Promotes code into production using Continuous Integration and Continuous Delivery (CI/CD) tools -- Concourse, Jenkins, and Udeploy. Utilizes Cloudwatch or Datadog or Splunk for system monitoring, and supports batch scheduling and ETL processes, including troubleshooting Autosys jobs, Control-M, Informatica. Works with event-driven processes using Kafka. Applies DevOps and Site Reliability Engineering (SRE) principles to support applications or batch processes hosted on Kubernetes clusters (EKS and AKS). Leverages Linux, Windows, Oracle databases, AWS Cloud, networking concepts, and ITSM methodologies to ensure reliable and efficient operations.\nPrimary Responsibilities:\nProvides production support for enterprise applications and infrastructure.\nDevelops software system testing and validation procedures, programming, and documentation.\nMonitors, assesses, and mitigates the business impact of production incidents and deploys code changes in production to enable new features or functionalities.\nAnalyzes and fixes application and batch issues by working in partnership with other technology teams to support the production and non-production environments.\nAssists in crisis management for major system outages or issues with major impact to the business.\nConsults with application development groups on application problems, new releases, new applications, systems, and infrastructure.\nImproves team operations, automates manual processes, and uses collaborative approaches to solve problems.\nEstablishes project plans for projects of moderate scope.\nWorks on complex assignments and often multiple phases of a project.\nPerforms independent and complex technical and functional analysis for multiple projects supporting several initiatives.\nAssists in the configuration, maintenance, and monitoring of systems infrastructure.\nSupports routine system updates and troubleshooting.\nParticipates in system testing and documentation.\nEducation and Experience:\nBachelor’s degree in Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Senior Systems Engineer (or closely related occupation) providing production support services (incident management, request management, deployments, and problem management) for applications, infrastructure, and batch cycles on the Cloud within a financial services or banking domain.\nOr, alternatively, Master’s degree in Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and one (1) year of experience as a Senior Systems Engineer (or closely related occupation) providing production support services (incident management, request management, deployments, and problem management) for applications, infrastructure, and batch cycles on the Cloud within a financial services or banking domain.\nSkills and Knowledge:\nCandidate must also possess:\nDemonstrated Expertise (“DE”) providing production support for large scale enterprise applications and infrastructure on AWS Cloud by performing analysis of logs, traces, metrics and operational dashboards, using Cloudwatch, Datadog, or Splunk within a financial services, banking, or insurance domain; and identifying and mitigating issues within an application, infrastructure, and batch cycles hosted on AWS as per Information Technology Infrastructure Library (ITIL) standards for incident management, problem management and change management, using ServiceNow. \nDE supporting and administrating enterprise scale batch cycles, event driven data movements, data APIs, Extract, Transform, Load (ETL) processes, and non-ETL batch processes in an AWS Cloud infrastructure, using Autosys, KAFKA, Snow Flake, Oracle SQL, and Informatica to triage and resolve failures and issues within a defined SLA; and taking steps to communicate estimated resolution times and business impacts. \nDE supporting infrastructure upgrades, re-hydrations, certificate renewals, application deployment, infrastructure deployment, and execution of smoke tests in production within an AWS Linux and Windows based Cloud environment; and performing operational tasks to scale services hosted on EC2 and EKS environments, using AWS console, Jenkins, Autosys, Venafi, Datadog, or Splunk. \nDE implementing and tuning monitors, alerts, synthetic tests and operational dashboards to monitor services, infrastructure, API calls, and URLs hosted in an AWS cloud environment, using Datadog, Splunk, or App Dynamics.\nFidelity’s Onsite Working Model\nFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.\nCertifications:\nCategory:\nInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.","description_format":"text","description_chars":5855,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-11T08:33:20Z"},{"event":"close","at":"2026-10-22T03:45:31Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/fidelity-investments-senior-systems-engineer","json_url":"https://alion.io/job/fidelity-investments-senior-systems-engineer.json","meta":{"generated_at":"2026-10-24T17:46:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25923,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21095},"rest":"https://alion.io/mcp/rest/get_company?id=21095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-investments-senior-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-investments-senior-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-investments-senior-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-investments-senior-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-investments-senior-systems-engineer"}]}