{"id":3962776,"url":"https://alion.io/job/fidelity-services-group-data-analyst-administrator","title":"Data Analyst Administrator","company":{"id":4495700,"name":"Fidelity Services Group","domain":"fidelity-services.com","url":"https://alion.io/company/fidelity-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":80,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Midrand, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-11-09T12:31:59Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T12:31:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Role: AdministratorReporting to: Operations Specialist Manager\nMain job purpose:\nWe are looking for an Administrator to perform various administrative tasks and support\nour CCC (Customer Contact Centre Inland) department’s daily activities.\nMinimum requirements:\nGrade 12\nAdministrative/Secretarial Post School Qualification\nSome experience as an Administrator reporting to Senior Management\nAbility to work extended hours as and when required\nClear criminal record and no pending cases\nAdvanced Excel, MS Word, MS Teams and Power Point proficiency\nAbove average verbal and written communication skills\nAbility to resolve conflict effectively\nAbility to handle work related stress and work effectively under pressure\nAbility to work independently and ability to meet strict deadlines\nAbility to resolve departmentally required PO’s and Capex orders in shortest possible\ntime\nAbility to execute and see tasks trough in the shortest possible time without needing\nassistance from leadership.\nHighly motivated and enthusiastic\nProactive thinking, solution driven and customer orientated (internal customers)\nWork well in the team and be able to drive individual assignments/projects\nThe ability to multi-task will be key for this role\nKey performance areas:\nLoading of Employment leave paperwork on the payroll system\nUpdating the call center attendance register before 09:00 daily\nLoading of personal documents for all employees on HR Manage\nAssisting with all general queries\nHave consultations with employees regarding pay queries/grievances or HR Manage\nqueries.\nAchieve Key Performance Management standards as set out in reviews\nAssisting employees with Key Performance quarterly (KPI’s) queries\nAssisting with all events planning for training logistics\nAssist with arranging Training requirements, tools, stationery, collecting and\ncapturing of toolbox talks and training registers.\nDo PO for required items like stationary orders, grocery orders and computer orders\nas an example. Not limited to these examples.\nAssisting with all events planning for the CCC fun days and other.\nOffice administration and general administrative duties.\nCo-ordination of e-mail, correspondence, and written communication.\nKeeping a live daily tracker on MS Teams for PO, HR management paperwork and\nCapex’s.\nMaintaining of strict confidential protocols regarding correspondence and\ncommunication of all daily work activities.\nCompiling weekly and monthly reports as required.\nTaking minutes of meetings, typing of documents, reports and preparation of\npresentations as required and if required sharing with the CCC.\nAssisting in queries and day-to-day co-ordination of operational tasks related to area\nof responsibility.\nAssist with proper asset management within the CCC.\nHandle ad hock duties as and when necessary for the department\nOther personality attributes and core competencies:\nAbility to maintain confidentiality and handle office matters with utmost\nprofessionalism\nStrong interpersonal and communication skills with diplomacy and interact\neffectively at all levels\nAbove-average report writing skills\nOrganising skills\nAssertiveness\nInitiative skills\nTime management skills\nAttention to detail\nTeam player\nSelf-development and that of others\nSelf-motivated & Independent operator\nDelivery-orientated and deadline-driven\nSensitivity to confidential matters is required\nHigh emotional intelligence (EQ) required\nProfessional interpersonal communication (written and verbal)\nBuild relationships across the business\nOwnership and accountability and decision-making skills\n• Honesty is a core value.","description_format":"text","description_chars":3593,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-11-09T12:31:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:3","win:early"],"computed_at":"2026-11-09T16:18:25Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-services-group-data-analyst-administrator","json_url":"https://alion.io/job/fidelity-services-group-data-analyst-administrator.json","meta":{"generated_at":"2026-11-09T16:18:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23614,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495700},"rest":"https://alion.io/mcp/rest/get_company?id=4495700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-services-group-data-analyst-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-services-group-data-analyst-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-services-group-data-analyst-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-services-group-data-analyst-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-services-group-data-analyst-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3962776}},{"tool":"search_jobs","arguments":{"company":"fidelity-services.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3962776},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}