{"id":4151136,"url":"https://alion.io/job/fidelity-services-group-finance-clerk","title":"Finance Clerk","company":{"id":4495700,"name":"Fidelity Services Group","domain":"fidelity-services.com","url":"https://alion.io/company/fidelity-services","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":83,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Roodepoort, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-12T09:16:49Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T05:20:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"FIDELITY SERVICES GROUP VACANCY: FINANCE CLERK\nLocation: Roodepoort\nReporting to: Accountant (Training Cente)\nFidelity Services Group is seeking a detail-oriented Finance Clerk to ensure accurate and timely billing, support branches with billing queries, monitor revenue processing and maintain compliance with Group policies and procedures.\nMinimum requirements\nMatric certificate or a relevant post-Matric qualification.\nAt least three years’ billing experience using SAP Sales and Distribution (SD).\nExcellent working knowledge of Microsoft Excel and Word.\nA valid driver’s licence.\nStrong administrative, organisational and follow-up skills.\nAbility to work independently, under pressure and within strict deadlines.\nKey responsibilities\nBilling processing and administration\nComplete allocated daily billing tasks and process orders within the required 24-hour turnaround time.\nInvestigate and resolve billing queries, providing supporting evidence and feedback where required.\nSupport branches with e-Sales orders, e-Service, Biometrics and SAP-related queries.\nPrepare upload files for new business, bulk terminations and additional revenue charges, and coordinate processing with Group Billing Support.\nProcess credit notes accurately and timeously to prevent net credits and revenue accruals.\nComplete allocated daily, weekly and monthly tasks and respond to ad hoc financial reporting requests.\nStakeholder engagement and support\nLiaise with branches, general managers, financial managers, Payroll, Credit Control and Group Billing Support to resolve outstanding matters.\nReview and action the daily e-Service agent worklist.\nEscalate unresolved billing, payroll and revenue discrepancies through the appropriate channels.\nIdentify process inefficiencies and recommend improvements to billing accuracy and turnaround times.\nMaintain professional communication and effective working relationships across departments.\nRevenue management and compliance\nMonitor revenue through regular reports and investigate discrepancies.\nConduct daily, weekly and monthly compliance checks and provide feedback on corrective actions.\nVet daily posting sheets and follow up on outstanding orders.\nEnsure revenue is processed within the applicable month and that billing and payroll deadlines are met.\nObtain the required approvals before processing billing documents on SAP.\nMaintain accurate processing records and align individual processing statistics with regional reporting.\nComply with Group billing policies, procedures and data integrity requirements.\nSkills and competencies\nAccuracy and attention to detail.\nStrong analytical, investigative and problem-solving skills.\nExcellent interpersonal and communication skills.\nEffective planning, prioritisation and time management.\nSound understanding of technical systems integration.\nAccountability, resilience and adaptability.\nA service-focused approach and commitment to teamwork.\nWe reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.\n Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.\n Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.","description_format":"text","description_chars":3686,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-11-12T09:16:49Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":12,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-services-group-finance-clerk","json_url":"https://alion.io/job/fidelity-services-group-finance-clerk.json","meta":{"generated_at":"2026-11-14T05:48:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9869,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495700},"rest":"https://alion.io/mcp/rest/get_company?id=4495700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-services-group-finance-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-services-group-finance-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-services-group-finance-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-services-group-finance-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-services-group-finance-clerk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4151136}},{"tool":"search_jobs","arguments":{"company":"fidelity-services.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4151136},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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