# Key Account Manager SecureDrive

Overall purpose of the job: The main objective of the Key Account Manager is to ensure that the relationship with the client is managed effectively and day-to-day operations run smoothly. Duties & Responsibilities: Ensure that client’s needs, and expectations are met by the business. Address all queries as relates to the tracking portal, new fitments, repairs, stolen vehicle recoveries and other relevant issues and support the various teams within the division. Managing any issues that may arise with both internal and external customers. Prepare and present various reports to the customer and assist with internal reporting requirements. Ensure that the client database is managed effectively and regularly checked, reconciled and update so that any anomalies are timeously actioned accordingly. Ensure that all day-to-day operations run effectively- new fitments, repairs, de-installations, and reinstallations. Ensure that all customer branches have the necessary marketing material and training to effectively on-sell the tracking units to end customers and ensure that all operations related to this are managed and documented correctly. Ensure that relevant personnel receive adequate tra

- **Id**: 3819553
- **Url**: <https://alion.io/job/fidelity-services-group-key-account-manager-securedrive>
- **Role**: Marketing
- **Role family**: Marketing
- **Seniority**: middle
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cape Town, South Africa
- **Countries**: ZA
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-06-22T00:00:00Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-10T15:26:30Z
- **Board verified**: yes
- **Days open**: 141
- **Description format**: text
- **Description chars**: 4028
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Security Services, Access Control & Alarm Systems

## Company

- **Id**: 4495700
- **Name**: Fidelity Services Group
- **Domain**: fidelity-services.com
- **Url**: <https://alion.io/company/fidelity-services>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Simplify

### Truth index

- **Grade**: B
- **Score**: 82
- **Open postings**: 24
- **Ghost share**: 0
- **Stale share**: 0.917
- **Repost share**: 0
- **Time to fill p50 days**: 14
- **Computed at**: 2026-11-10T06:52:35Z

## Technologies

- **Microsoft Excel** — Optional: no

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 141

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-05T17:11:53Z

## Liveness

- **Score**: 4
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.146
- **P room**: 0.28
- **Age days**: 141
- **Expected fill days**: 14
- **Reasons**: conf:2, stale_co, win:tail, crowd:
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.