{"id":3974777,"url":"https://alion.io/job/fidelity-services-group-overactive-technician-rustenburg","title":"Overactive Technician - Rustenburg","company":{"id":4495700,"name":"Fidelity Services Group","domain":"fidelity-services.com","url":"https://alion.io/company/fidelity-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":80,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rustenburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T17:38:11Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T17:38:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overactive Technician : NELSPRUIT\nReporting to : Signal Management Team Leader\nOverall purpose of the job: To visit some of the most problematic alarm systems the industry has to offer and utilise your skills and expertise in order to provide the customer with the best possible solution, for their given circumstances.\nMinimum qualifications and experience:\nPSIRA registration - Grade C\nValid Driver’s Licence\nMinimum 3 to 5 years Technical experience\nFault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels.\nMatrix from a Technical High School preferred.\nTertiary qualification in electronics / electronic engineering preferred.\nDuties & Responsibilities:\nConsult with the customer in order to understand his/her requirements pertaining to the performance and protection offered by the alarm system.\nReview how the existing system fulfils these requirements and what the current shortcomings are.\nIdentify the root causes of false alarm activations.\nPresent a solution to the customer in order to:\no Meet the business objectives to reduce false alarm rates.\no Meet the customer requirements pertaining to the performance and protection offered by the alarm system.\no Agree the solutions and next steps with the customer.\nProvide advice and guidance to the customer on how new technologies and/or equipment might enhance or improve their existing solution/s.\nEnsure that service standards are upheld:\no Check battery on every site\no Test signals on every call\no Proper fault finding\no Neat and straight wiring\no Correct programming\no Correct placement of equipment\no No over or under charging\nOwn the customer up until the false alarm situation has been resolved.\nAttributes:\n\nResults Oriented\nCustomer Focus\nFunctional Technical Capabilities\nStrong communication skills, both written & verbal.\nBuilds Integrity and Trust\nAble to Inspire and Influence.\nWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.\n Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.","description_format":"text","description_chars":2543,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-11-09T17:38:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:2","win:early"],"computed_at":"2026-11-09T20:10:49Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-services-group-overactive-technician-rustenburg","json_url":"https://alion.io/job/fidelity-services-group-overactive-technician-rustenburg.json","meta":{"generated_at":"2026-11-09T20:10:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7074,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495700},"rest":"https://alion.io/mcp/rest/get_company?id=4495700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-services-group-overactive-technician-rustenburg"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-services-group-overactive-technician-rustenburg"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-services-group-overactive-technician-rustenburg"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-services-group-overactive-technician-rustenburg\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-services-group-overactive-technician-rustenburg"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3974777}},{"tool":"search_jobs","arguments":{"company":"fidelity-services.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3974777},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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