{"id":3631053,"url":"https://alion.io/job/fidelity-services-sales-manager-knysna","title":"Sales Manager - Knysna","company":{"id":4495700,"name":"Fidelity Services Group","domain":"fidelity-services.com","url":"https://alion.io/company/fidelity-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":82,"open_postings":24,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knysna, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-02T20:25:57Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-10T04:31:17Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Main purpose of the job:\nTo achieve and exceed Branch sales targets as set by the business.\nQualification & experience:\nMatric.\nPrevious sales management experience with a successful track record.\nMinimum of 5 years sales experience with a successful track record.\nSales / Marketing degree or diploma\nDUTIES:\nSales:\nIn conjunction with the Branch Managers conduct sales projections per geographical area.\nSet sales and growth targets.\nAnalyse sales figures and the provision of data information to enable management to take business decisions.\nAssist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.\nProvide Induction, Sales and Product training to Sellers in conjunction with the technical team.\nEnsure debtors control in respect of new clients and installations are in place\nHandle client complaints.\nMarketing:\nEnsure that any product approved by the Technical Department is sold by the Sales Consultants.\nGive feedback from clients and consultants about products to the Technical department or suppliers.\nAnalyse marketplace to establish needs.\nAssist in market research of any new product before the product is launched.\nEnsure that products are available at the right time at the right place.\nEnsure the lead times are in line with customer needs and demands.\nFormulate and implement pricing strategies for products and services.\nEnsure that pricing strategies deliver highest margin while optimising growth in clients\nEnsure that pricing strategies are in line with overall corporate and marketing plans.\nFormulate discounts and specials where appropriate.\nAdvertising and Promotions:\nFormulate and implement advertising objectives in line with corporate and marketing plans.\nAnalyse industry and competitor advertising strategies.\nControl advertising budget.\nLiaise with advertising suppliers.\nAssess effectiveness of advertising.\nFormulate and implement promotion strategy and objectives.\nConduct planning and execution of promotions.\nEnsure that material for a public relations exercise meet overall communication objectives.\nManagement:\nCompile, implement and control marketing plan and budget.\nAssist Client Service Department with the analysing of client complaints.\nSupply marketing related information to management team.\nAttend management meetings.\nCompile and implement policies and procedures.\nCompile and implement performance appraisal system.\nConduct sales meeting.\nClient Liaison:\nAssist with any problems or complaints.\nGive full feedback to clients when necessary.\nHuman Resources:\nRecruit and assist with the recruitment of new sales staff.\nInvolved in disciplinary hearings.\nIdentify training needs and arrange for training.\nJob requirements & other attributes:\nComputer Literate (MS Office, advanced Excel, PowerPoint).\nCompetencies (Technical & Behavioural):\nIntegrity and trust\nDrive for results\nAction orientated\nBusiness Acumen\nAttention to detail\nManaging through systems\nTime Management\nStrategic agility\nProblem solving\nInterpersonal savvy\nCustomer Focus\nWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. \nFidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.\nShould you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.","description_format":"text","description_chars":3836,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T20:25:57Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":0.945,"age_days":7,"expected_fill_days":14,"reasons":["conf:2","stale_co","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-services-sales-manager-knysna","json_url":"https://alion.io/job/fidelity-services-sales-manager-knysna.json","meta":{"generated_at":"2026-11-10T09:12:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495700},"rest":"https://alion.io/mcp/rest/get_company?id=4495700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-services-sales-manager-knysna"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-services-sales-manager-knysna"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-services-sales-manager-knysna"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-services-sales-manager-knysna\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-services-sales-manager-knysna"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3631053}},{"tool":"search_jobs","arguments":{"company":"fidelity-services.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3631053},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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