{"id":3631064,"url":"https://alion.io/job/fidelity-services-technician-hermanus","title":"Technician - Hermanus","company":{"id":4495700,"name":"Fidelity Services Group","domain":"fidelity-services.com","url":"https://alion.io/company/fidelity-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":80,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hermanus, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false}],"status":"closed","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-07T05:47:58Z","board_verified":false,"closed_at":"2026-11-07T05:47:58Z","days_open":57,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":57},"description":"REPORTS TO: Technical Manager\nQUALIFICATION & EXPERIENCE:\nMatric or equivalent\nMinimum 5 years’ experience as an alarm technician\nExtensive programming, wiring, installations and fault finding experience\nJOB REQUIREMENTS & OTHER ATTRIBUTES:\nValid driver’s licence essential\n Must be PSIRA registered (Grade C)\nSound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems\nKnowledge of CCTV, Intercom systems and access control advantageous\nAble to work standby as and when required\nINTERNAL CLIENTS:\nInstallations\nServicing\nInvestigations\nOperations\nTechnical Trainer\nEXTERNAL CLIENTS:\nFADT customers\nSuppliers\nDuties (Technical):\nPerform alarm installations as per quotation\nProgram alarm panels / system as per specifications\nIssue clients with quotes on site for additional equipment if necessary\nPlan the cable runs with the wireman\nObtain customer codes before attending a call daily and when on Standby\nComplete handovers\nComplete invoices and job cards after every installation\nProvide feedback to Manager / Supervisor and Call Centre upon completion of a call\nPerformance Standards (Technical):\nEnsure that installation corresponds to Sales Rep’s quotation\nEnsure that alarms are programmed according to FADT prescribed standards\nEnsure that the correct details are quoted\nAdhere to SHE requirements at all times\nEnsure that the correct customer details are obtained prior to attending the call\nEnsure that handovers, invoices and job cards are completed accurately and within prescribed standards\nEnsure that feedback is provided timeously to the relevant parties\nDuties: (General):\nDownload cites every morning\nKeep stock up to date and assist storeman with stock take\nKeep the company vehicle clean\nSubmit petrol slips\nPerformance Standards (General):\nEnsure that stock is up to date at\nEnsure that stock is up to date at all times and report any discrepancies\nEnsure that the company vehicle is clean at all times\nEnsure that petrol slips are submitted weekly\nCompetencies (technical & behavioural):\nAction Oriented\nPriority setting\nCustomer Focus\nPlanning\nInterpersonal savvy\nApproachability\nFunctional / Technical Skills\nDelegation\nAction orientated\nInforming\nPlanning\nWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.\n\nFidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.\n\nShould you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful","description_format":"text","description_chars":2832,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T20:25:57Z"},{"event":"close","at":"2026-11-07T05:47:58Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/fidelity-services-technician-hermanus","json_url":"https://alion.io/job/fidelity-services-technician-hermanus.json","meta":{"generated_at":"2026-11-08T15:06:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31931,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495700},"rest":"https://alion.io/mcp/rest/get_company?id=4495700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-services-technician-hermanus"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-services-technician-hermanus"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-services-technician-hermanus"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-services-technician-hermanus\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-services-technician-hermanus"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3631064}},{"tool":"search_jobs","arguments":{"company":"fidelity-services.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3631064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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