{"id":1604684,"url":"https://alion.io/job/fidelity-sr-carrier-relationship-manager-medicare-services","title":"Sr Carrier Relationship Manager- Medicare Services","company":{"id":21095,"name":"Fidelity Investments","domain":"fidelity.com","url":"https://alion.io/company/fidelity","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":33,"ghost_share":0,"stale_share":0.091,"repost_share":0.121,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2094},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T19:45:02Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-05T06:06:23Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Fidelity will not provide immigration sponsorship for this position.\nJob Description:\nJob Title: Senior Carrier Relationship Manager\nThe Role\nAs a Senior Carrier Relationship Manager, you will lead strategic engagement with Fidelity Medicare Services’ most complex and high-impact insurance carrier partners, including large national carriers and select regional carriers. This role is responsible for advancing enterprise business objectives, enhancing service delivery, and identifying new growth opportunities through highly strategic partnerships.\nYou will serve as the primary owner of these key carrier relationships, driving enterprise-level strategy, leading contract negotiations, and influencing carrier performance and alignment. This role requires a strong blend of executive relationship management, operational leadership, and deep Medicare industry expertise.\nAs a senior individual contributor and key member of the Carrier Management and Business Enablement (CMBE) Leadership Team, you will also play a broader leadership role across the organization by providing mentorship, guidance, and peer support to team members, as well as contributing to cross-functional initiatives and overall team success.\nThis role will report to the Head of Carrier Management and Business Enablement.\nThe Expertise and Skills You Bring\nBachelor’s degree or equivalent experience\n8 plus years of professional experience, including 6 plus years of Medicare-related experience in sales, sales leadership, or relationship management\nProven experience working for or directly with insurance carriers\nDeep knowledge of Medicare products, regulations, and market dynamics\nMaintains an active health insurance license or ability to obtain within 90 days\nExecutive level communication and presentation skills\nStrong strategic thinking and negotiation capabilities\nAbility to operate effectively in a fast-paced, evolving environment\nProven ability to manage multiple complex initiatives simultaneously\nWillingness to travel for carrier engagements and industry meetings\nStrategic Partnership Leadership: Lead and own executive-level relationships with large national carrier partners and select regional carriers developing and executing plans aligned to with Fidelity Medicare Services business objectives\nCarrier Portfolio Management: Own a portfolio of complex, high-impact carrier relationships, ensuring performance, growth, and long-term alignment, while driving accountability and alignment across internal and external stakeholders supporting these partnerships\nPerformance and Operational Excellence: Define and oversee service level expectations, KPIs, and performance metrics across assigned carriers conducting comprehensive annual carrier evaluations assessing performance, alignment with customer needs, and competitive positioning\nGrowth and Expansion: Identify, evaluate, and onboard new carrier partners to enhance market competitiveness and expand offerings driving innovation and joint growth initiatives with carrier partners\nContract and Negotiation Leadership: Lead complex contract negotiations and re-negotiations to mitigate risk and improve financial outcomes (e.g., commissions, service terms). Maintain deep expertise in contractual obligations and regulatory requirements\nEscalation and Governance: Serve as the primary escalation point for high-impact carrier issues and audits ensuring timely resolution and compliance with contractual and regulatory standards\nCross-Functional and Enterprise Influence: Act as a subject matter expert in enterprise initiatives across training, compliance, marketing, and operations facilitating strategic collaboration and knowledge sharing between internal teams and carrier partners\nLeadership and Team Contribution: Serve as an active member of the CMBE Leadership Team contributing to broader team initiatives and supporting organizational priorities including mentorship, coaching, and peer guidance.\nExecution Excellence: Ensure accountability for deliverables, follow-ups, and outcomes from carrier engagements delivering disciplined execution against strategic and operational priorities\nThe Team\nFidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. As a health insurance broker partnering with leading carriers, this team is building a highly strategic capability to support millions of Americans.\nAs part of this innovative and growing organization, the Senior Carrier Relationship Manager plays a critical leadership role in shaping carrier strategy, strengthening partnerships, and driving long-term business success.\nFidelity’s Onsite Working Model\nFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.\nCertifications:\nCategory:\nClient ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.","description_format":"text","description_chars":5618,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits","Wealth Management & Financial Advisors","Asset Management & Funds","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-01T19:45:02Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.648,"p_room":0.45,"age_days":34,"expected_fill_days":19,"reasons":["conf:5","velocity","win:tail","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/fidelity-sr-carrier-relationship-manager-medicare-services","json_url":"https://alion.io/job/fidelity-sr-carrier-relationship-manager-medicare-services.json","meta":{"generated_at":"2026-11-05T07:04:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8879,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21095},"rest":"https://alion.io/mcp/rest/get_company?id=21095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffidelity-sr-carrier-relationship-manager-medicare-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffidelity-sr-carrier-relationship-manager-medicare-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffidelity-sr-carrier-relationship-manager-medicare-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fidelity-sr-carrier-relationship-manager-medicare-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffidelity-sr-carrier-relationship-manager-medicare-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1604684}},{"tool":"search_jobs","arguments":{"company":"fidelity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1604684},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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