Business Analyst

Position Summary:

The primary function of the Business Analyst is to support key business functions through business analysis, ERP and business application support, data reporting, and process improvement. This position works directly with functional teams to understand operational challenges, document requirements, and deliver practical solutions that improve accuracy and efficiency. The role combines hands-on analytical and technical work with business partnership, while developing increased responsibility for Epicor Prophet 21 configuration, administration, and integrations under the direction of the Business Systems Team Leader.

This position reports to: Business Systems Team Leader

This position has direct reports: None

Location: Rockford, IL

FLSA Hourly/Salary: Starting Salary $70,000-$80,000

Essential Functions:

• Commit to FIELD’s Mission Statement, Core Values, and Fieldamentals.
• Partner with business stakeholders to understand operational challenges, analyze user needs, document requirements, and develop functional specifications for systems, reporting, and process changes.
• Collaborate with functional teams to identify process gaps, evaluate potential solutions, and ensure system functionality aligns with operational needs.
• Work with the Business Systems Team Leader to evaluate and prioritize enhancement requests based on business value, effort, and available resources.
• Support the administration, configuration, troubleshooting, testing, and improvement of Epicor Prophet 21 and related business applications.
• Build knowledge of ERP business rules, system settings, and integrations, assuming additional hands-on responsibilities as proficiency develops.
• Support ERP user access and security administration in accordance with established approvals and controls.
• Partner with functional teams to improve adoption and effective use of existing ERP capabilities, new features, and enhancements.
• Develop and maintain database queries, reports, and refreshable data solutions that provide timely, accurate business information.
• Analyze business data, investigate discrepancies, and work with appropriate data and process owners to address data quality issues.
• Identify opportunities to reduce manual processes and develop, maintain, troubleshoot, and improve automated workflows that increase operational efficiency and accuracy.
• Support business-led continuous improvement initiatives by analyzing root causes, recommending systems-based changes, and assisting with implementation.
• Support end-user training and change adoption for new or enhanced system functionality; evaluate results to identify follow-up improvements.

Education, Skills and Experience Required:

• High School diploma or GED equivalent.
• Polite and professional manner.
• Experience in business analysis and supporting ERP systems or other enterprise business applications. Experience with Epicor Prophet 21 or similar Epicor ERP solutions is preferred but not required.
• Strong analytical, problem solving, and troubleshooting skills, including the ability to understand business processes and identify root causes.
• Strong SQL skills and experience working with, analyzing, and manipulating large datasets, including querying, transforming, and validating data with a solid understanding of data structures, relationships, and data integrity.
• Experience with workflow automation platforms such as Workato, Power Automate, or similar tools.
• Ability to gather and document requirements, communicate clearly with business users, and translate operational needs into practical system solutions.
• Demonstrated collaboration across functional teams and ability to help coordinate initiatives without direct supervisory authority.
• Professional manner, ability to work independently, and willingness to learn new systems and assume increasing technical responsibility.
• Strong written and verbal communication skills, with the ability to collaborate effectively with team members across different departments.
• Highly organized, detail-oriented, and self-motivated, with the ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment.
• Effective presentation skills.

Additional Skills Preferred:

• Experience with multi-company and multi-country operations is preferred.
• Broad knowledge of Field functional areas