{"id":4285958,"url":"https://alion.io/job/field-nation-solution-engineer-2","title":"Solution Engineer","company":{"id":58567,"name":"Field Nation","domain":"fieldnation.com","url":"https://alion.io/company/field-nation","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":97000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T20:29:23Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:50:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who we are:\nField Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.\nWhy is this role important to Field Nation?\nWe are seeking a Solution Engineer to join our Professional Services team who thrives on solving operational and technical problems for customers. This role is heavily focused on solutioning, executing, implementing, and optimizing against customer strategies and business needs.\nYou are the bridge between a customer’s business goals, their technical stack, and the Field Nation labor marketplace. You will design, train, and enable the workflows and solutions that allow customers to adopt their field service delivery model through the Field Nation marketplace.\nWhat you'll get to do:\nTechnical Solution Design & Architecture\nDesign end-to-end work order lifecycles (ticket creation to payment) that prioritize automation, low friction, and high adoption, allowing for long-term scalability.\n\nConvert customer business goals into technical configurations that ensure successful platform implementation and utilization.\n\nDesign and build solutions for high-volume scenarios (e.g., rapid project rollouts), ensuring configurations can handle burst volume without failure.\n\nTraining & Education\nParticipate in the execution of customer discovery sessions to identify solutions that align with the customer’s broader business strategy.\n\nSuccessfully execute on assigned projects including but not limited to implementation, integration, optimizations, project ready roll-outs, etc.\n\nDeliver prescriptive training to client teams, focusing not just on \"how-to,\" but on the \"why\" behind the workflow to drive long-term adoption.\n\nTeach customers to operationalize the solution by coaching them on 1099 marketplace and platform best practices, talent management, and the behavioral shifts required for success.\n\nTranslate complex technical concepts into clear, actionable language for both technical and non-technical audiences.\n\nMarketplace Optimization\nPartner with existing customers to audit adoption and implement the tactical workflows used by top performers.\n\nManage the technical success of pilots and implementation projects, iterating on configurations based on data and feedback before full-scale rollout.\n\nIntegrations & API Support\nEducate customers on integration capabilities and limitations during their integration journey\n\nLead the technical solutioning for net new integrations, including discovery, technical design, build, test, and go live support.\n\nAct as the liaison between the customer and Field Nation Technical Delivery teams, ensuring integration specifications align with your designed workflow.\n\nUnderstand basic root-cause analysis for API errors and webhook failures to assist in rapid resolution during implementation.\n\nCollaboration & Knowledge Sharing\nCollaborate with Sales, Customer Experience, Program Management, and Engineering to execute simple to complex projects (implementations, integrations, etc.), identify and mitigate risks, and drive consistent outcomes and results.\n\nConfidently present, advocate, and defend technical plans and ideas to internal teams and customers, while remaining open to feedback.\n\nWork under moderate supervision with latitude for independent judgment.\n\nContinuously update training materials and share program trends/insights with the wider team to drive department improvement.\n\nMaintain expert level knowledge of product features and functionality, providing training to client facing teams and feedback to product based on customers’ experience.\n\nYou might be a good fit if you have:\n2-5 years experience in solution engineering, implementation, technical account management/training or similar experience within a SaaS or marketplace environment.\n\nProven experience leading workshops and/or training sessions for diverse audiences.\n\nStrong technical background with proven experience designing and implementing workflows\n\nExcellent verbal and written skills\n\nUnderstanding of basic integration concepts - ‘API Fluent’\n\nStrong proficiency in Excel/Sheets (pivots, VLookups, etc)\n\nAdaptable in order to work in a fast-paced environment\n\nHighly-motivated, self-directed, goal oriented, and able to multitask and prioritize appropriately\n\nPreferred:\n4 year college degree - BA/BS in Business, computer science, or related field preferred\n\nExperience working with two-sided marketplaces, the 1099 workforce model, or contingent labor model\n\nExperience applying change management principles (e.g. ADKAR, or similar frameworks) to help customers navigate organizational transformation.\n\nProject management experience","description_format":"text","description_chars":4967,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-11-13T21:50:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":74,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-13T23:03:49Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/field-nation-solution-engineer-2","json_url":"https://alion.io/job/field-nation-solution-engineer-2.json","meta":{"generated_at":"2026-11-13T23:03:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45936,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58567},"rest":"https://alion.io/mcp/rest/get_company?id=58567"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffield-nation-solution-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffield-nation-solution-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffield-nation-solution-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/field-nation-solution-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffield-nation-solution-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4285958}},{"tool":"search_jobs","arguments":{"company":"fieldnation.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4285958},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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