{"id":3253233,"url":"https://alion.io/job/fieldprint-warehouse-associate","title":"Warehouse Associate","company":{"id":2699274,"name":"Fieldprint","domain":"fieldprint.com","url":"https://alion.io/company/fieldprint-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mount Laurel, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-25T23:24:20Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-26T11:43:30Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us\nFieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.\nFieldprint is at the forefront of our industry. We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients.\nOur success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.\nJob Description\nThe Network Support Center Representative builds and maintains Fieldprint Station workstations, manages parts inventories and repairs, and provides end users with any necessary technical support and training. Network Support Center Representatives have two designations, call center representative and warehouse representative.\nWe are currently seeking a warehouse representative for our team. You will handle most of the warehouse duties, but also may need to get on the phone and handle customer service when needed.\nThis is an in office position out of Mt. Laurel, NJ, with the hours of 8am-4pm. This position pays $16.20hr.\nResponsibilities\nProvide technical support for end users of the Fieldprint Station sites that are installed in remote sites around the country. This support includes both phone/email support and onsite support as necessary.\nProvide return authorizations and manages the shipping process for devices in the field that are defective.\nBuild, test, track, and deploy Fieldprint Station workstations in a reliable and reproducible manner.\nManage “spares” inventory levels to ensure that spares are on hand.\nManage the warranty repair process with vendors to ensure that defective units are repaired/replaced in a timely fashion.\nCreate and track initial user accounts that are installed on all machines.\nLog all hardware and software that is deployed and track shipping to ensure arrival at remote sites.\nProvide installation services and startup testing on new units to ensure they are functioning properly in the field.\nDevelop “build” documents that details the setup processes and configuration settings of the various Fieldprint Station implementation options. \nProvide end user training either via phone or in person as required to ensure that end users are able to use the Fieldprint Station and Livescan device successfully.\nUnderstand and provide training on scanning protocols to ensure that end users are both aware of and capable of following Fieldprint’s scanning requirements.\nRequired Skills\nExcellent time management and organizational skills. \nExcellent verbal and written communication skills.\nProficient in M.S. Office Suite including Outlook, Word, and Excel.\nAbility to use power tools\nExcellent customer service skills\nProfessional and positive attitude\nKnowledge of basic computer terminology and parts of a computer.\nKnowledge of various necessary software and hardware programs.\nManage multiple tasks or projects.\nEducation\nThe candidate we are seeking will have a high school diploma or equivalent.\nBenefits\nFieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.\nMedical, dental and vision coverage with spouse/family coverage options\n401K plan with generous company match\nFlexible spending accounts\nVoluntary insurance coverage plans (life, disability, etc.)\nPaid lunch breaks\nPaid time off \nPaid holidays\nPaid training program/ Internal employee development\nOvertime options available\nCasual dress code\nFlexible work schedules\nEmployee referral bonus program\nCommuter benefit program\nAdditional Information\nAll candidates are subject to a drug test and a background screening.\nFieldprint, Inc is an equal opportunity employer. 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