{"id":3654899,"url":"https://alion.io/job/figure-ai-robot-operations-manager","title":"Robot Operations Manager","company":{"id":25,"name":"Figure AI","domain":"figure.ai","url":"https://alion.io/company/figure-ai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":97,"ghost_share":0.165,"stale_share":0,"repost_share":0.021,"time_to_fill_p50_days":174,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-05-13T17:58:39Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T11:04:08Z","board_verified":true,"closed_at":null,"days_open":174,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":174},"description":"Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.\nFigure is an AI Robotics company developing autonomous general-purpose humanoid robots. Our mission is to deploy humanoids with human-level intelligence capable of performing a wide range of tasks across commercial and home environments. Figure is headquartered in San Jose, CA and operates with a highly collaborative, hands-on culture.\nOur Robot Operations team is responsible for deploying humanoid robots into real-world environments, ensuring reliable operation, and surfacing critical issues to engineering. Operators are on the frontlines running robots continuously, identifying failures, and helping improve system performance through structured feedback and issue reporting.\nWe are looking for a Robot Operations Manager to lead and scale our Robot Operations team, ensuring operational excellence, high robot uptime, and strong cross-functional coordination with engineering teams.\nResponsibilities:\nBuild, train, and lead Figure’s Robot Operator team.\nManage 24/7 robot operations, ensuring continuous coverage and successful execution of customer use cases.\nOversee shift scheduling and frontline operations, including weekend coverage.\nEnsure operators properly identify, document, and escalate issues through Jira.\nPartner closely with engineering teams to troubleshoot operational and robot performance issues.\nTrack operational metrics and drive continuous process improvements.\nDevelop onboarding and training programs for new operators.\nPromote a culture of safety, accountability, and operational discipline.\nSupport hands-on robot operation and troubleshooting as needed.\nRequirements:\n6+ years experience leading frontline or technical operations teams in a fast-paced environment.\nStrong problem-solving and decision-making skills.\nExperience operating and troubleshooting hardware, robotics, or mechanical systems.\nExcellent communication and organizational skills.\nExperience managing shift-based operations and competing priorities.\nComfortable working hands-on with humanoid hardware and standing for extended periods.\nAbility to thrive in a rapidly evolving environment.\nAvailable for immediate travel as operational needs arise\nBonus Qualifications:\nExperience with robotics or AI data collection.\n10+ years experience leading skilled teams operating complex technology.\nA passion for helping scale the deployment of learning humanoid robots.\nThe US base salary range for this full-time position is between $150,000 - $190,000 annually.\nThe pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. 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