{"id":2485021,"url":"https://alion.io/job/figure-partner-success-associate","title":"Partner Success Associate","company":{"id":4955,"name":"Figure","domain":"figure.com","url":"https://alion.io/company/figure","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Salesforce","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:57:31Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T12:00:50Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Figure\nFigure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. \nBy combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.\nTogether with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. \nWe’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.\nAbout the Role\nFigure is a leader in the real-estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost-efficient manner: tapping their home equity with a Figure HELOC. We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships.\nYou will be responsible for ensuring SMB leads seamlessly flow through Figure’s funnel. On a day-to-day basis, this means ensuring ISO/broker partners are able to easily submit financing opportunities to Figure and that small business owners are provided a best-in-class borrower experience. \nThis is a revenue-generating, originations-focused role - and ideal candidates will have a strong background in partner relationship management, sales, and customer service.\nWhat You'll Do\nISO/Broker sales & success: \nMaster Figure’s products and our value propositions to SMB partners\nBuild strong relationships with key partners while serving as primary day-to-day point of contact\nManage the application pipeline throughout the day - identifying the highest-potential leads, coordinating with partners, and funding deals\nAddress daily inquiries, via email and phone, from ISO/broker/lender partners\nEducate partners on Figure’s partner technology stack and digital borrower application process\nProvide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market\nEnsure compliance with regulatory requirements and company policies across all ISO/funder activities\nProgram development:\nSupport the pipeline development and partner onboarding processes\nEstablish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)\nOptimize partner performance - including creative testing, payout optimization, and performance analysis\nContribute to partnership strategy development and market expansion initiatives\nWhat We Look For\n2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space\nUnderstanding of small business finance and broker/ISO dynamics\nExcellent relationship management and communication skills\nExperience with CRM & analytics platforms (i.e., Salesforce, Tableau)\nExperience with lender/funder platforms and processes (e.g. lead submission tools)\nExposure to the mortgage or secured lending space is a plus\nStartup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus\nAdhere to all company security policies and data handling procedures.\nComplete mandatory security awareness training within required timeframes.\nPromptly report any suspected security incidents or suspicious activity to the Security team.\nSalary\nBase Compensation Range: $68,000 - $95,000 annually \n25% annual bonus target, paid quarterly \nCompany equity in the form of RSUs\nThis is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.\nThis role is based out of our NYC office and will be on-site 3-5 days per week.\nBenefits\nComprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits Employer-paid life and disability insurance 11 observed holidays and PTO plan Up to 12 weeks of paid family leave Continuing education reimbursement\nDepending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.\nFigure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\n#LI-SB1 #LI-Hybrid","description_format":"text","description_chars":5496,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Mortgage Lending & Brokers","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-10-14T00:06:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":5,"expected_fill_days":34,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":true},"html_url":"https://alion.io/job/figure-partner-success-associate","json_url":"https://alion.io/job/figure-partner-success-associate.json","meta":{"generated_at":"2026-10-19T13:22:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9615,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4955},"rest":"https://alion.io/mcp/rest/get_company?id=4955"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffigure-partner-success-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffigure-partner-success-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffigure-partner-success-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/figure-partner-success-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffigure-partner-success-associate"}]}