{"id":702531,"url":"https://alion.io/job/finalsite-staff-engineer-communications-platform","title":"Staff Engineer, Communications Platform","company":{"id":699653,"name":"Finalsite","domain":"finalsite.com","url":"https://alion.io/company/finalsite-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JobScore","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":163000,"max_usd":277000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":512},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"AWS","optional":true},{"name":"AWS Lambda","optional":true},{"name":"C++","optional":true},{"name":"DynamoDB","optional":true},{"name":"KEDA","optional":true}],"status":"live","first_seen_at":"2026-05-17T00:05:23Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-31T06:41:57Z","board_verified":true,"closed_at":null,"days_open":167,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":167},"description":"WHO WE ARE\n Finalsite is the most valued partner for K-12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.\nWe believe people do their best work when they feel supported, connected, and empowered to grow. That’s why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you’re looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.\nAt Finalsite, every interaction matters - with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world\nSUMMARY\nThe Staff Engineer, Communications Platform will provide technical leadership for Finalsite’s high-scale communications infrastructure supporting emergency alerts, district notifications, and parent communications. This role will lead platform modernization, reliability improvements, observability initiatives, and long-term architectural strategy across a multi-cloud environment.\nThe Staff Engineer will inherit a mission-critical platform that is functional but fragile - a legacy messaging core operating across a fragmented multi-cloud environment with limited visibility into emerging issues before they impact customers. Initial priorities include strengthening observability, improving operational discipline, and increasing platform reliability.\nIn parallel, the Staff Engineer will lead a modernization initiative that previous efforts were unable to complete. Responsibilities include evaluating existing architectural work, defining the future-state migration strategy, and driving execution through completion while maintaining platform stability and performance.\nThe role will also serve as a key driver of engineering excellence by establishing stronger architecture practices, improving cross-functional coordination, and ensuring technical decisions are made proactively, strategically, and with long-term scalability in mind.\nLOCATION\n100% Remote - Anywhere within the US\nRESPONSIBILITIES\nLead technical strategy, modernization planning, and operational reliability for the communications platform\n\nDefine and implement scalable architecture, migration, and infrastructure improvement initiatives\n\nImprove observability through monitoring, alerting, dashboards, SLOs, and incident management practices\n\nSupport production operations across Kubernetes, queue-driven systems, and multi-cloud environments\n\nEstablish architecture review standards and collaborate with cross-functional engineering teams\n\nProvide technical leadership during incidents, root cause analysis, and operational reviews\n\nPromote Infrastructure-as-Code (IaC) and operational best practices across the engineering organization\n\nUtilize AI-assisted development tools to support codebase navigation and platform evolution\n\nQUALIFICATIONS AND SKILLS\nBASIC QUALIFICATIONS\nAt least 12 years of experience as a Staff Engineer or senior-level individual contributor supporting high-scale communications or messaging platforms\n\nStrong background in Kubernetes, cloud infrastructure, and distributed systems operations\n\nExperience leading modernization or migration initiatives for production systems\n\nProficiency with observability tools, monitoring frameworks, and incident response practices\n\nExperience working with Infrastructure-as-Code (IaC) methodologies and cloud-native technologies\n\nStrong Python development and operational experience\n\nExperience using AI-assisted development tools such as Claude Code, Codex, or similar technologies\n\nStrong communication, technical leadership, and cross-functional collaboration skills\n\nPREFERRED QUALIFICATIONS\nExperience supporting C/C++ production systems\n\nFamiliarity with messaging and notification infrastructure, including email or SMS delivery systems\n\nExperience with AWS-native messaging technologies such as SQS, Lambda, DynamoDB, or KEDA\n\nPrior experience supporting large-scale modernization or migration initiatives\n\nBackground supporting EdTech, SaaS, or other highly available customer-facing platforms\n\nRESIDENCY REQUIREMENT\nFinalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.\nDISCLOSURES\nFinalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.","description_format":"text","description_chars":6060,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","EdTech Platforms","CMS & Digital Experience Platforms"],"lifecycle":[{"event":"open","at":"2026-09-11T03:11:51Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.378,"p_room":0.28,"age_days":167,"expected_fill_days":26,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/finalsite-staff-engineer-communications-platform","json_url":"https://alion.io/job/finalsite-staff-engineer-communications-platform.json","meta":{"generated_at":"2026-10-31T06:47:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10035,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":699653},"rest":"https://alion.io/mcp/rest/get_company?id=699653"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffinalsite-staff-engineer-communications-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffinalsite-staff-engineer-communications-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffinalsite-staff-engineer-communications-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/finalsite-staff-engineer-communications-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffinalsite-staff-engineer-communications-platform"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":702531}},{"tool":"search_jobs","arguments":{"company":"finalsite.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":702531},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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