{"id":2040184,"url":"https://alion.io/job/financial-ombudsman-ai-enablement","title":"AI Enabler","company":{"id":1755108,"name":"Financial Ombudsman","domain":"financial-ombudsman.org.uk","url":"https://alion.io/company/financial-ombudsman","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":null,"role_family":null,"seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-07T17:36:39Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T08:20:40Z","board_verified":false,"closed_at":"2026-10-21T08:20:40Z","days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Looking for a new challenge?\nTake a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!\nHelp us Build our AI Enablement Team\nWe're not just hiring - we're inviting you to build the future. If you're curious, driven, and ready to leave your mark, this is your invitation to explore an AI role with us.\nThe Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.\nArtificial Intelligence is no longer just a technology project for us. It is becoming a fundamental part of how our organisation operates, serves our customers, develops our colleagues and delivers strategic impact.\nAs we accelerate our AI ambitions, we are expanding our organisational AI capability, and we are looking for exceptional people to join us.\nThis is not a traditional recruitment campaign.\nWe are not starting with a fixed organisational design, a list of pre-defined roles, or assumptions about where the best talent sits. Instead, we are looking for individuals who can help us unlock and embed the full potential of AI across our organisation.\nSo, whether your expertise is in AI strategy, delivery, transformation, governance, technology, learning, communications, change management, operations, process improvement or adoption, we want to hear from you.\nWhat We're Building:\nWe are creating a multidisciplinary AI Enablement Team focused on turning organisational needs and AI opportunities into practical solutions, measurable benefits and sustainable ways of working.\nThe ambition is to:\nShape and execute our AI strategy.\nDevelop and deliver an AI roadmap that creates measurable outcomes.\nExtract value from licenced and ‘off the shelf’ AI tools\nImprove operational processes and ways of working.\nIncrease organisational AI fluency and confidence.\nSupport colleagues to adopt AI safely and effectively.\nTransform services through smarter systems and automation.\nEnsure responsible, ethical and governed use of AI.\nIdentify, develop and scale high-value AI use cases.\nBuild organisational capability that enables continuous innovation.\nWho We Are Looking For\nWe believe realising benefit from AI requires a diverse mix of skills, experiences and perspectives. Rather than fitting into a pre-determined role, your experience and skillset will help us define what our future AI Enablement Team becomes.\nYou may bring expertise in one or more of these areas:\nStrategy: shaping AI direction, roadmaps and priorities.\nDelivery: turning ideas into scalable solutions and measurable outcomes.\nOperations: improving processes, customer journeys and ways of working.\nAdoption: building AI confidence through learning, engagement and change.\nAssurance: enabling responsible, ethical and well-governed AI.\nCapability: creating practical AI tools, services, standards and sustainable practices.\nWhat Matters Most\nMore than your current job title, we are interested in:\nYour curiosity and learning agility.\nHow you’ve improved outcomes through technology.\nYour demonstrable ability to influence and collaborate across all levels including executive.\nEvidence of driving meaningful adoption and change.\nYour ability to focus on practical business impact when it comes to new ways of working.\nYour commitment to responsible and human-centred AI.\nIf you have relevant experience and/or skills that you believe are suitable - we welcome applicants from a broad range of backgrounds.\nWhy You'll Love Working With Us:\nWe are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values\nFlexibility: Work your way - we ask you to be in the office 4 days across the fortnight, the rest of the time is up to you!\nWellbeing: [Health plan, discounted gym memberships, mental health support]\nGrowth: We invest in your future with [courses, mentorship, promotions]\n Culture: Diverse. Inclusive. Collaborative. Fun.\nWe also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:\n25 days holiday entitlement, with the option to buy up to 15 days extra or sell up to 5 days (all figures are full-time equivalent)\nGenerous non-contributory pension\nVarious Family Friendly Policies, including enhanced maternity pay, carers and dependants leave\nEmployer provided benefits such as Private medical insurance, Income protection, Critical illness cover, Life assurance cover, to name a few\nChoice of voluntary benefits including Technology scheme, Dental cover, Travel insurance amongst others\nGym membership discounts, a fully equipped on-site wellness centre open 24/7 in London only, and remote classes\nLet’s Make This Easy.\nApply with your CV in a few minutes- letting us know what excites you about the capabilities and AI experience you could bring in the supporting statement box.\nApplications need to be submitted by 16th October 2026.\nIf we are curious about your profile and we want to hear more about you and your skills, we will invite you to an exploratory video interview and/or a telephone interview with a member of our Talent Team.\nDue to high application numbers this advert may end earlier than the date specified, so please don't delay and show your interest now!\nWe are proud to be a Disability Confident Leader and, under the scheme, will progress a fair and proportionate number of disabled applicants who meet the minimum criteria to interview. Interviews may be conducted via video, telephone, or a panel Interview, with some vacancies requiring an online assessment to measure the minimum criteria.\nThe Financial Ombudsman is an Equal Opportunity Employer.\nWe celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more\nhttps://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion\nDon’t miss out - be part of the journey and take advantage of this opportunity to help us shape our future!","description_format":"text","description_chars":6475,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Central Banks & Financial Regulators"],"lifecycle":[{"event":"open","at":"2026-10-07T17:36:39Z"},{"event":"close","at":"2026-10-21T08:20:40Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"]}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/financial-ombudsman-ai-enablement","json_url":"https://alion.io/job/financial-ombudsman-ai-enablement.json","meta":{"generated_at":"2026-10-26T01:10:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1572,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755108},"rest":"https://alion.io/mcp/rest/get_company?id=1755108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffinancial-ombudsman-ai-enablement"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffinancial-ombudsman-ai-enablement"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffinancial-ombudsman-ai-enablement"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/financial-ombudsman-ai-enablement\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffinancial-ombudsman-ai-enablement"}]}