{"id":4187312,"url":"https://alion.io/job/finastra-receptionist","title":"Receptionist","company":{"id":3635,"name":"Finastra","domain":"finastra.com","url":"https://alion.io/company/finastra","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":27,"ghost_share":0,"stale_share":0.519,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-12T18:40:17Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T18:40:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who are we?\nAt Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. \nThe Receptionist provides a professional, warm and engaging welcome to employees, clients, visitors and vendors. The role manages the reception area and supports the smooth operation of daily workplace services, helping to maintain a safe, organised and welcoming environment.\nKey Responsibilities\nFront of House - Act as the first point of contact for employees, clients, visitors and vendors, creating a positive and professional first impression.\nWelcome visitors, confirm appointments, notify hosts and provide clear information about the office and its facilities. \nManage the reception desk, answer incoming calls and enquiries, and direct requests to the appropriate person or team. \nIssue visitor passes and support local access and security procedures, ensuring visitor records are accurate and up to date. \nMaintain the appearance and presentation of the reception area, meeting rooms and shared spaces. \nProvide appropriate assistance to employees and visitors, responding calmly and professionally to day-to-day enquiries. \nMeeting Rooms, Events and Hospitality\nCoordinate meeting room bookings and prepare rooms for meetings, interviews, events and visiting teams. \nArrange refreshments and catering, ensuring rooms are presented correctly and cleared after use. \nMonitor meeting room standards and report equipment, maintenance or cleaning issues promptly. \nSupport workplace events, employee activities and hospitality requirements when needed. \nWorkplace and Administrative Support\nReceive, sort and distribute post, deliveries and courier items, maintaining records where required. \nMonitor reception, stationery and pantry supplies, and raise requests or orders when stock needs replenishing. \nLog workplace issues and follow up with the relevant workplace, facilities or building teams. \nLiaise with local vendors, contractors, couriers and building management in a professional manner. \nMaintain accurate reception and workplace records, handling sensitive information with confidentiality. \nProvide general administrative support to the Workplace team as required. \nSafety, Security and Workplace Standards\nFollow local health and safety, security and emergency procedures at all times. \nReport building, safety, security or compliance concerns promptly to the appropriate team. \nSupport visitor management and on-site incident procedures, including evacuations and other emergency arrangements. \nKnowledge, Skills & Experience\nExperience in reception, front-of-house, hospitality, customer service or office support. \nExcellent communication and interpersonal skills, with a friendly, confident and professional manner. \nStrong customer service skills and the ability to build positive relationships with employees, visitors and vendors. \nAbility to remain calm, organised and helpful while managing competing priorities. \nGood attention to detail and a practical, hands-on approach to problem solving. \nConfidence using Microsoft Outlook, Teams and standard office systems; experience with room-booking or visitor-management tools is beneficial. \nAbility to handle sensitive information with discretion and professionalism. \nWe are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:\nFlexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.\nWell-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.\nHealth & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*\nSustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.\nInclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.\nCareer Development: Access online learning and accredited courses through our Skills & Career Navigator tool.\nRecognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.\n*Specific benefits may vary by location.\nAt Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.\nBe unique. Be exceptional. Help us make a difference at Finastra.","description_format":"text","description_chars":5308,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-12T18:40:17Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-12T19:43:20Z"},"pay":null,"html_url":"https://alion.io/job/finastra-receptionist","json_url":"https://alion.io/job/finastra-receptionist.json","meta":{"generated_at":"2026-11-12T19:43:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41599,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3635},"rest":"https://alion.io/mcp/rest/get_company?id=3635"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffinastra-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffinastra-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffinastra-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/finastra-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffinastra-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4187312}},{"tool":"search_jobs","arguments":{"company":"finastra.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4187312},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}