Technical Program/Project Manager

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?

Working closely with the Head of Lending Program Management as a Technical Program/Project Manager, you will lead Lending projects and initiatives while influencing product, engineering, delivery, and partner teams to achieve goals and objectives. You will plan requirements, identify risks, manage schedules, and communicate clearly with stakeholders. Effectively deliver business results by championing a culture of accountability and consistent application of project & program management practices. You will be a facilitator and motivator, working across departments and offices to ensure collaboration, communication, visibility, and successful delivery of programs and projects. As a lending program manager, you will help guide and deliver value to a large business initiative, or multiple important projects.

Responsibilities & Deliverables

• Lead project planning sessions

• Coordinate staff and internal resources

• Manage project progress and adapt work as required

• Ensure projects meet deadlines

• Oversee all incoming and outgoing project documentation

• Design risk mitigation plan

• Conduct project review and create detailed reports for executive staff

• Optimize and improve processes and the overall approach where necessary

• Initiate new projects

• Managing large and diverse teams

• Understand the relationships and impacts of programs and initiatives across business units

• Apply specialized knowledge of industry standards/practices to portfolio, programs and initiatives

• Track and update project status using project management tools and expertise

• Demonstrate mastery of program strategy and execution within the business domain

• Be able to represent your business area, internally and externally

• Provide recommendations on complex program dependencies that could affect the success of other initiatives. Be critical of established processes and suggest relevant improvements.

• Provide analysis and thought leadership on issues critical to the success of the business's strategic goals.

• Understand your strategic partners' objectives. Advise on the necessary programs to achieve success and provide value to Indeed. Develop a roadmap or framework for those programs.

• Drive strategic alignment across business units to succeed against company-wide goals.

• Own business outcomes by working with business area leaders to influence strategy. Drive the adoption of new processes across the organization.

Required Experience & Skills

• Proven experience working with software developers, scrum masters, and/or product managers as a technical project/program manager at a technology company.

• Lead cross-functional coordination and team communications to deliver high impact project outcomes in a technology company.

• Work closely with software engineers, QA, product managers and other engineering teams to get high-quality products and features through the software project lifecycle (build, test and release on time).

• Execute corporate-wide initiatives: defined program plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support.

• Lead multiple technical programs, leading cross-functional teams to take products to market, ensuring success metrics are informing future efforts, and fine-tuning the program as needed.

• You have in-depth experience with specific agile methodologies such as Scrum, Kanban or SAFE.

• Highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity.

• Data-driven.

• Confident and capable of producing weekly status reports and executive updates.

• Decisive - you gather the necessary data to make informed, critical decisions quickly.

• You naturally exude team building, motivating, and conflict-resolving qualities.

• You are familiar with organizational maturity and related transformation.

• You are strong in prioritization frameworks and matching skills to the right work.

• You are comfortable talking about technical matters with businesspeople and business matters with technical people.

• You will have demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives.

This is a 2 days/week in office requirement role (Sandy Springs, GA)

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.