{"id":3727531,"url":"https://alion.io/job/findex-client-services-officer-11","title":"Client Services Officer","company":{"id":2130205,"name":"Findex","domain":"findex.com.au","url":"https://alion.io/company/findex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bathurst, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T01:55:10Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-04T11:47:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Are you a proactive, organised person who enjoys client contact and being part of a team? Join our Business Advisory team in Bathurst in a permanent, office-based position with a leading provider of Accounting and Financial Services.\nFull-time hours are preferred, but we also offer flexibility to work around school hours and family commitments. If you take initiative and want to grow your career, this is the role for you!\nYour role, your contribution!\nTake charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages\nSupport front desk Receptionist duties, working front of house and dealing with incoming calls, incoming/outgoing mail, greeting clients/visitors, ordering stock \nBe responsible for invoicing and WIP management while effectively communicating with advisors, partners, and corporate staff, delivering exceptional client service\nCommunicate with accountants, partners and other staff to ensure exceptional service delivery to support them in servicing client requests\nAttend to ASIC requirements, along with new entity establishments\nThe benefits of joining us!\nFlexible hours that work around school hours and family commitments\nExciting career development and ongoing training support\nComprehensive training with a dedicated buddy to guide you\nBe part of our Reward & Recognition Benefits program, celebrating outstanding performance\nA positive, collaborative culture that fosters innovation and teamwork\nWhat you bring to the role\nDemonstrated proficiency using the Microsoft Suite\nProven customer service experience with an excellent phone manner\nA genuine team player with a friendly and helpful attitude\nExcellent written and verbal communication skills\nHigh attention to detail and strong time management skills.\nIf this role sounds like a good fit - Apply now!\nOur Impact: Why Findex?\nAt Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across 100+ offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.\nFor the Community - The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.\nFor You - At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.\nFor our Customers - Together, Findex champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best - supporting your growth, your team, and the clients who trust us to make a real difference\nFor Diversity & Inclusion - Findex is an equal opportunity employer. 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