{"id":678874,"url":"https://alion.io/job/findhelp-program-research-associate","title":"Program Research Associate","company":{"id":673227,"name":"Findhelp","domain":"findhelp.org","url":"https://alion.io/company/findhelp","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":95,"open_postings":15,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":104,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":179000,"period":"year","method":"role_country_seniority_unknown","sample_n":3270},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-07-22T21:26:14Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-11-11T05:21:26Z","board_verified":true,"closed_at":null,"days_open":111,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":111},"description":"We’re changing the way people connect to social care.\nAt Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.\nAs a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.\nAs a Program Research Associate, known internally as a Curator, you’ll play a vital role in powering the Findhelp SaaS platform by ensuring the social services listed are accurate, up-to-date, and meet our high standards for inclusion. Your day-to-day work will directly impact people seeking help across the country. You’ll verify existing program data, research and add new resources, and respond to user requests, often digging into websites, making calls, and writing emails to gather essential information. You'll thrive in this role if you're detail-oriented, naturally curious, and energized by work that supports a bigger mission. You'll also gain hands-on experience using our internal tools, collaborating in a supportive team environment, and building skills that grow with your career. If you're someone who communicates clearly, loves solving puzzles, and wants to contribute to our mission we want to hear from you.\nResponsibilities and Duties:\nVerify and maintain existing program data according to findhelp’s standards and procedures.\nResearch and add new organizations and programs that qualify to be added to the network, including but not limited to researching the internet and calling/emailing organizations for more information.\nRespond to external requests received in our ticket management system and play an integral role in troubleshooting platform requests.\nWork efficiently within all Curation systems and tools.\nParticipate in team meetings and contribute to a positive culture.\nQualifications:\nSkilled in attention to detail with an ability to efficiently prioritize tasks.\nAble to successfully navigate change.\nAdept at learning new skills.\nStays curious and is willing to ask the difficult questions to get the right answers.\nData driven with the capability to make good decisions in ambiguous situations.\nGreat written and verbal communication skills with the ability to give and receive feedback.\nSelf driven to complete tasks with little oversight.\nWe value being together: We believe being together enables stronger relationships, collaboration, and culture.\nThis position is in office and candidates must be located in Austin, Texas.\nPerks at Findhelp\n401k & equity grants\nFree food and onsite gym at our Austin HQ \nPaid parental leave\nCompetitive PTO & 10 paid holidays\nComprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage\nDog-friendly office in Austin HQ\n24/7 access to telemedicine and counseling\nBook Purchasing Program\nWe’re building a diverse, inclusive team\nYou’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.\nHere are some of the ways we support our staff:\nCulture Committee \nLeadership Development Training\nPaid Volunteering Time","description_format":"text","description_chars":4418,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-09-10T23:15:25Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.737,"p_room":0.44,"age_days":111,"expected_fill_days":104,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/findhelp-program-research-associate","json_url":"https://alion.io/job/findhelp-program-research-associate.json","meta":{"generated_at":"2026-11-11T07:20:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673227},"rest":"https://alion.io/mcp/rest/get_company?id=673227"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffindhelp-program-research-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffindhelp-program-research-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffindhelp-program-research-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/findhelp-program-research-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffindhelp-program-research-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":678874}},{"tool":"search_jobs","arguments":{"company":"findhelp.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":678874},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}