{"id":1297689,"url":"https://alion.io/job/fingermark-head-of-engineering","title":"Head of Engineering","company":{"id":3111616,"name":"Finger Mark","domain":"fingermark.ai","url":"https://alion.io/company/fingermark-ai","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Incident Management","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-24T19:10:47Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Executive engineering leadership role reporting directly to the CEO\nShape technology strategy and engineering delivery across a global QSR tech business\nHawke’s Bay preferred | Open to candidates across New Zealand\nCompetitive Salary + Private Healthcare + Benefits\n\nFor an engineering leader who wants real influence, complex technology to solve and the opportunity to turn ambition into execution.\n\nAbout Fingermark\nFingermark™ is a New Zealand-founded global technology company focused on the Quick Service Restaurant (QSR) sector, with teams across New Zealand, Australia, Brazil, the Philippines, Canada and the United States.\nFor more than 20 years, Fingermark has been developing technology for the realities of busy restaurant environments. Today, its solutions span Vision AI, intelligent self-service kiosks and digital menus, combining software and field-deployed technology to help some of the world’s leading QSR brands improve operational performance and customer experience.\nWe’re now looking for an exceptional Head of Engineering to provide technical and engineering leadership across the business.\nAbout the role\nReporting directly to the CEO and sitting within the executive team, this is a significant technology leadership role with influence across the business.\nYou’ll help set the direction for Fingermark’s technology, shape the engineering and technology roadmap alongside the CEO, and lead the teams responsible for developing and delivering it.\nThe role brings together strategy, engineering leadership and delivery. You’ll work closely with Product and other areas of the business to turn customer and commercial priorities into robust, scalable technology.\nYour job won’t be to have every answer yourself.\nIt will be to create the clarity, capability and engineering leadership that allows good teams to move quickly, make sound decisions and deliver technology customers can rely on.\nYou’ll be responsible for:\nSetting and delivering the engineering and technology roadmap in partnership with the CEO\nLeading the development and delivery of Fingermark’s technology\nProviding technical leadership across software, platforms, infrastructure and deployed technology\nEnsuring systems are scalable, reliable and able to support the needs of the business and its customers\nTranslating customer requirements into practical technical solutions and integrations\nProviding oversight of quality assurance, data protection and cybersecurity\nEstablishing effective incident management practices alongside Fingermark’s Support leaders\nLeading, mentoring and developing the technology teams\nBuilding accountability and capability across engineering leadership\nWorking closely with Product, Sales, Marketing and Operations\nProviding technical advice to internal stakeholders and customers\nAbout you\nYou’ll be an experienced engineering or technology leader with a strong technical foundation and the ability to operate confidently at executive level.\nWhat matters more than the title you currently have is how you lead. You’ll have the technical credibility to earn the respect of experienced engineers, but you won’t need to be the person making every technical decision.\nYou’ll know how to:\nLead and develop strong engineering teams and leaders\nSet direction and make sound decisions when the answer isn’t obvious\nTurn customer and business priorities into a focused technology roadmap\nCreate pace through clarity, prioritisation and accountability\nBalance engineering quality with effective delivery\nBring sound judgement and a clear technical perspective to executive decision-making\nNavigate technical complexity while keeping teams focused on delivery\nCommunicate clearly with technical and non-technical stakeholders\nYou’ll bring a strong technical background, including experience building scalable software applications, along with commercial awareness across budgeting, planning and resource management.\nExperience within SaaS and technology involving field-deployed hardware would be particularly relevant. Exposure to digital displays, computer vision, SOC 2 or PCI environments, product quality management or similar technology environments would also be useful.\nJust as importantly, you’ll know how to lead through others. You’ll be able to create clarity for engineering teams, develop capable leaders and maintain strong engineering standards while keeping customer and business outcomes in view.\nWhy Fingermark?\nThere aren’t many engineering leadership roles in New Zealand that combine this breadth of technology, global customer exposure and level of influence.\nYou’ll work directly with the CEO and executive team and help shape Fingermark’s technology direction across an environment spanning software, platforms, infrastructure, integrations, AI and field-deployed technology.\nThis is technology that has to work in the real world, supporting customers operating busy restaurant environments around the world.\nFor someone based in, or open to Hawke’s Bay, this is a rare opportunity to lead globally focused technology work from the region. Hawke’s Bay is the preferred base, but strong candidates from across New Zealand will also be considered.\nWhat we offer:\nCompetitive salary and private health insurance\nExtra paid day off for your birthday\nFlexible sick leave policies\nTwo weeks of additional paid parental leave\nOngoing professional development\nAt Fingermark, we own it, stay brave and are customer obsessed. We’ve always got your back, and we never forget to have a laugh.\nReady to make your mark?\nIf this sounds like the kind of engineering leadership challenge you’re ready to take on, we’d like to hear from you.\nApply online with your CV and cover letter, or for a confidential chat, contact Martin on 021 959 303 | ","description_format":"text","description_chars":5787,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Vending & Automated Retail","POS Terminals & Kiosks"],"lifecycle":[{"event":"open","at":"2026-09-26T10:24:36Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.683,"p_room":0.45,"age_days":45,"expected_fill_days":28,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/fingermark-head-of-engineering","json_url":"https://alion.io/job/fingermark-head-of-engineering.json","meta":{"generated_at":"2026-10-24T21:20:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31305,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3111616},"rest":"https://alion.io/mcp/rest/get_company?id=3111616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffingermark-head-of-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffingermark-head-of-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffingermark-head-of-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fingermark-head-of-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffingermark-head-of-engineering"}]}