{"id":970967,"url":"https://alion.io/job/finix-partnership-success-manager","title":"Partnership Success Manager","company":{"id":171797,"name":"Finix","domain":"finix.com","url":"https://alion.io/company/finix","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":18,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":178000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":925},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-08-20T21:57:37Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-28T17:10:44Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":68},"description":"About Role:\nFinix is seeking a Partnership Success Manager to own the health, growth, and productivity of our partnerships after they're signed. While our Strategic Partnerships Managers focus on sourcing and closing, you'll take the baton at close and turn those relationships into a reliable, scaling source of qualified pipeline and revenue.\nYou'll be the day-to-day owner of our partner portfolio, responsible for onboarding partners, driving Sales Accepted Opportunities (SAOs), and keeping partners engaged and productive. This role is ideal for someone highly organized, relationship-driven, and energized by operational execution, comfortable managing many partners at once and obsessive about follow-through.\nYou Will:\nOwn the post-close partner relationship, serving as the primary point of contact for partners once agreements are signed\nDrive SAO generation by actively working with partners to identify, qualify, and route new merchant leads into Finix's sales pipeline\nOnboard and enable new partners, including training, resource sharing, and getting partners to first opportunity as quickly as possible\nManage day-to-day partner operations and administrative tasks, including tracking referrals, maintaining partner records, and ensuring data accuracy across systems\nMonitor partner health and performance, proactively identifying at-risk or underperforming partners and building plans to re-engage them\nCollaborate cross-functionally with Sales to ensure partner-sourced leads are followed up on and progressing through pipeline\nSupport partners with ongoing enablement, including marketing collateral, co-selling support, and answers to product or process questions\nTrack and report on partner performance metrics, including SAO volume, pipeline contribution, and sourced revenue by partner\nBuild and refine repeatable processes for partner onboarding, enablement, and ongoing success as the program scales\nYou Have:\n3+ years of experience in partner management, customer success, account management, or a related relationship-management role, ideally at a high-growth SaaS or payments company\nTrack record of managing a portfolio of relationships and driving measurable outcomes (pipeline, revenue, retention, or engagement)\nStrong organizational skills and attention to detail, with the ability to juggle many partners and tasks simultaneously\nExcellent communication and relationship-building skills across both internal teams and external partners\nComfort with operational and administrative work, including CRM hygiene, reporting, and process management\nA proactive, solutions-oriented mindset and the ability to operate in a fast-changing, zero-to-one environment\nExperience with CRM and partner tools (Salesforce, HubSpot, PRM platforms, etc.)Previous experience in payments or FinTech a plus","description_format":"text","description_chars":2817,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Marketplaces","Operating Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-16T17:50:43Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long 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