Sales Development Representative

About the Role:

This SDR role is a career-challenging and immensely rewarding opportunity. From a day-to-day perspective, you will be handling inbound customers, executing your own outbound strategy, creating a pipeline of customers, and generating the top of the funnel for the rest of the sales org.

We’re looking for someone who works well in cohesive sales & marketing teams, where working with Marketing and Business Development to generate leads is just as important as qualifying and passing one on to an Account Executive. Although CRM is just a tool, it should be your source of truth and the main platform for you to organize, monitor, and develop your ever-growing customer portfolio. A can-do attitude and an obsession with staying organized and accelerating opportunities through the pipeline are expected.

This is an in-office role.

Responsibilities

• Reach out and manage inbound or outbound in a timely manner
• Meet daily touchpoints metrics, while aiming to hit a target number of customer qualifications monthly
• Maintain optimism and drive amidst the hustle of a scaling startup
• Navigate newly contacted customers’ organizations, identifying decision-makers centralized around payments
• Utilize value selling and SPIN as the fundamental structure to all meetingsIdentify areas where Finix adds value, even if it is not obvious from the first conversation
• Project creativity, as you identify new markets to penetrate; execute on these ideas while being conscious of priorities
• Track and update all customer details within CRM
• Prioritize opportunities and apply appropriate tools & resources to ensure 100% satisfaction among all customers
• Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success

About You

• 2+ years experience in quota-driven, successful sales roles
• Understand how to optimize the sales cycle from lead to opportunity to live account
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Familiarity and ease with cloud-based sales tools, B2B technology applications, and how these tools accelerate the sales cycle
• Ability to prioritize and execute on multiple projects simultaneously
• Excellent communication skills (interpersonal, email, verbal, presentation, Slack)
• Formal sales/SDR training from a reputable institute or organization, concentrating on value selling, SPIN, or similar

Nice to Haves

• Experience working closely with the Tier 1 SaaS and technology companies, financial institutions, and/or card networks at senior levels
• Prior experience working in Payments/Fintech
• Bachelor’s Degree or equivelant experience