{"id":3985993,"url":"https://alion.io/job/finosu-product-operations","title":"Product & Operations","company":{"id":2618589,"name":"Finosu","domain":"finosu.com","url":"https://alion.io/company/finosu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-09T21:37:19Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T21:37:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This role starts in Operations, with the goal of transitioning into Product. You’ll start by owning communication with borrowers. You’ll use what you learn to automate workflows, improve the product, and take on bigger problems as your skills and judgment grow.\nLearning speed is what we care about most. We want to see how you approach something unfamiliar, work through it, and apply feedback.\nThings to Know\nWe’re a small team. Priorities change, and you’ll work directly with the Product lead, founders and engineers.\nWe work in person in New York.\nThis role involves product decisions and implementation, including writing code and shipping changes.\nIn this role\nOwn borrower communication. Reply to SMS and emails, resolve issues, and learn the business firsthand.\n\nFind recurring problems. Understand where borrowers get stuck and identify what needs to improve.\n\nBuild automations. Turn repetitive work into reliable workflows using AI and code.\n\nGrow into product ownership. As you learn the business, help choose priorities and own larger features from idea to launch.\n\nShip changes yourself. Write code, open pull requests, test your work, and work with engineers to get improvements into production.\n\n30/60/90\n30 days: Understand the product and borrower journeys, handle routine communication, and identify recurring issues.\n\n60 days: Own routine communication and ship your first workflow automation.\n\n90 days: Take a recurring borrower problem from investigation through implementation and measure the result.\n\nAbout You\nYou learn quickly and apply feedback to new situations.\nYou write clearly and care about accuracy.\nYou investigate independently, ask thoughtful questions, and finish what you start.\nYou handle repetitive work well and look for ways to improve it.\nYou’re willing to learn unfamiliar tools and write code to solve problems.\nPrevious product experience isn’t required. We’d love to see something you’ve built or taken responsibility for through school, work, or on your own.\nAbout the interview\nAn interview with the Product lead.\nA conversation about something difficult you learned and something you built or improved.\nA short practical exercise with a feedback and revision round.\nAn interview with the founders.\nWhen you apply, tell us about something difficult you learned quickly and what you did with it.","description_format":"text","description_chars":2345,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-11-09T21:37:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:3","win:early"],"computed_at":"2026-11-10T01:00:23Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":false},"html_url":"https://alion.io/job/finosu-product-operations","json_url":"https://alion.io/job/finosu-product-operations.json","meta":{"generated_at":"2026-11-10T01:00:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2198,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2618589},"rest":"https://alion.io/mcp/rest/get_company?id=2618589"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffinosu-product-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffinosu-product-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffinosu-product-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/finosu-product-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffinosu-product-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3985993}},{"tool":"search_jobs","arguments":{"company":"finosu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3985993},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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