{"id":3510133,"url":"https://alion.io/job/finsurge-murex-application-support-engineer","title":"Murex Application Support Engineer","company":{"id":3808324,"name":"Finsurge","domain":"finsurge.tech","url":"https://alion.io/company/finsurge-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":7000,"max":8500,"currency":"SGD","period":"month","gross":true,"usd_annual":79692},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"ASP.NET Core","optional":false},{"name":"IBM MQ","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Rest API","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"C#","optional":true},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-30T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Job Summary:\nWe are seeking a skilled Application Support Engineer to manage and maintain the Electronic Foreign Exchange (e-FX) Booking System and Channel Trading Platform for Bank Treasury operations. The ideal candidate will provide end-to-end support, ensuring system availability, performance, and reliability for treasury operations, while also addressing critical issues in a fast-paced financial environment.\nKey Responsibilities:\nSystem Support & Maintenance: Provide L2/L3 support for the e-FX Booking System and Channel Trading Platform, ensuring high availability and smooth operations.\nMonitor and troubleshoot real-time trading applications to address performance issues and system anomalies.\n\nIncident & Problem Management: Perform root cause analysis for recurring incidents and implement long-term fixes.\nResolve time-sensitive issues related to trade execution, booking discrepancies, and settlement processes.\n\nIntegration & Testing: Collaborate with the development team to test and implement fixes or enhancements for the trading platform.\nSupport integration of the e-FX system with third-party applications like market data providers, liquidity providers, and settlement systems.\n\nAutomation & Process Improvement: Automate repetitive tasks and monitoring processes to improve operational efficiency.\nOptimize system performance by identifying bottlenecks and tuning configurations.\n\nStakeholder Communication: Serve as the primary contact for traders, treasury teams, and other stakeholders during system issues or maintenance windows.\nDocument resolutions, technical processes, and best practices for knowledge sharing.\n\nRequired Skills and Qualifications:\nTechnical Expertise: Strong experience in supporting trading systems, e-FX platforms, or treasury applications.\nProficiency in technologies such as ASP.NET Core, Web API, REST API, and middleware solutions.\nIn-depth knowledge of databases, including query optimization and stored procedures.\n\nFinancial Domain Knowledge: Understanding of foreign exchange markets, trading workflows, and treasury operations.\nExperience with trade lifecycle management, including execution, booking, and settlement.\n\nIntegration & Messaging: Experience with FIX protocol, SWIFT messages, and market data feeds from providers like Reuters or Bloomberg.\nFamiliarity with message brokers such as Kafka, RabbitMQ, or IBM MQ.\n\nSoft Skills: Strong problem-solving and analytical skills, with the ability to work under pressure in time-sensitive environments.\nExcellent communication and collaboration skills to liaise with technical teams and business users effectively.\n\nPreferred Qualifications:\nExperience with electronic trading platforms like Murex, Calypso, or Wallstreet Suite.\nKnowledge of microservices architecture and distributed systems.\nExposure to regulatory compliance requirements for financial systems.\nCertification in cloud technologies (e.g., AWS, Azure) or financial domain expertise.\nEducation:\nBachelor’s degree in Computer Science, Information Technology, Finance, or a related field.\nSkills\nProcess Improvement, High Availability, Root Cause Analysis, Information 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