{"id":3307077,"url":"https://alion.io/job/fintel-connect-operations-manager","title":"Operations Manager","company":{"id":1840757,"name":"Fintel Connect","domain":"fintelconnect.com","url":"https://alion.io/company/fintelconnect","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":107000,"period":"year","method":"role_country_seniority_unknown","sample_n":1022},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"ClickUp","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T16:12:56Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Fintel Connect\nFintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.\nAbout the Role\nWe’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.\nYou’ll also own our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.\nThis role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.\nWhat You’ll Do\nTranslate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track\nConsolidate departmental inputs into concise leadership and board reporting\nOwn our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations\nLead the implementation and adoption of new processes and tools, following through until usage is sustained\nIdentify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results\nDocument and maintain SOPs, playbooks and process ownership\nCoordinate operational controls, security and due diligence requirements, and business continuity documentation\nOwn our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance\nCoordinate leadership development programs\nLead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership\nWhat You Bring\n5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery\nExperience building training programs and onboarding, including LMS administration\nAdvanced hands-on experience with a work management platform such as ClickUp, Asana or Monday\nA track record of implementing process change and sustaining adoption across teams\nExperience coordinating operational controls, audits or due diligence processes\nExperience implementing AI tools and automation with measurable results\nStrong judgment with incomplete information and confidence challenging stakeholders constructively\nExperience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment\nStrong written and verbal communication skills and exceptional organization\nProficiency with Microsoft 365 and video tools such as Loom\nWe are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.\nFor more about us, visit our website: Fintel Connect","description_format":"text","description_chars":3259,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Financial Software & Embedded Finance","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-27T01:51:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/fintel-connect-operations-manager","json_url":"https://alion.io/job/fintel-connect-operations-manager.json","meta":{"generated_at":"2026-11-02T18:13:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25425,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1840757},"rest":"https://alion.io/mcp/rest/get_company?id=1840757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffintel-connect-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffintel-connect-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffintel-connect-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fintel-connect-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffintel-connect-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3307077}},{"tool":"search_jobs","arguments":{"company":"fintelconnect.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3307077},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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