{"id":2473873,"url":"https://alion.io/job/firefly-learning-implementation-manager-student-billing","title":"Implementation Manager, Student Billing","company":{"id":172218,"name":"Firefly Learning","domain":"fireflylearning.com","url":"https://alion.io/company/firefly-learning","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UK time","utc_offset_min":0,"utc_offset_max":0},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":162000,"period":"year","method":"role_country_seniority_unknown","sample_n":204},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T20:45:24Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T13:37:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"COMPANY DESCRIPTION:\nVeracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.\nWe are a growing, values-led community of employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning.\nVeracross is five product brands in one global tech company\nVeracross SIS is a one-person, one-record school management platform\n Magnus Health provides cloud-based Student Health Record (SHR) solutions\nDigistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.\nEpraise incentivizes student well-being and connects teachers, students, and families.\nFirefly provides an online learning space for students and teachers\n ROLE SUMMARY:\nA Specialist Implementation Manager independently leads all aspects of successful implementations of the Veracross software, with deep expertise in Student Billing and its connected modules. The role calls for a strong understanding of the Veracross software package, excellent project management skills, and effective communication (written and verbal). Projects are executed on time and on budget, while fostering trusting relationships with implementing schools and their Business Offices. As team and customer needs evolve, the role will extend to other areas of the Veracross platform.\nThis role is based in the UK and primarily supports schools across EMEA. A small part of the role will involve supporting implementation projects for schools in North America.\n JOB RESPONSIBILITIES:\nGuide customer implementation projects across one or more Veracross products, with a focus on Student Billing and connected modules. The process includes: \nDepartment discovery: working with the Business Office (Bursary) and other implementing departments to understand their workflows and needs, including how billing and fees connect to the rest of school operations. \nPlatform transition options consulting: discovery-infused platform setup options presented, demoed, revised, and finally agreed upon. \nChange management: orchestrate successful change management, where tailored configurations are office-tested, revised, approved, and deployed, with extra care given to the Business Office's daily operations. \nDepartment workflow consulting: model and document the ways the school's different departments will use the Veracross product(s) across their first operational year. \nDevelop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time and effective project delivery \nWork with the Lead Project Manager to build Business Office implementation plans tied to Student Billing and connected module configuration \nAdvise Business Offices on how their billing setup connects to their chart of accounts, general ledger, and wider accounting processes \nLead direct training engagements for multiple school departments, and ensure school personnel complete required self-paced trainings \nCollaborate with internal and external stakeholders to ensure all phases of the implementation are executed as necessary \nAct as an internal subject matter expert for Student Billing, coaching other Implementation Managers and helping build their billing consulting skills \nDevelop tailored support handoffs after go-live and contribute to internal documentation and best practices for Student Billing and connected module implementations \nGather client feedback and work with internal teams to improve the implementation process and product offerings \nSupport implementation projects for North American schools as needed. \nRequirements\nBachelor's degree or equivalent experience \nAccounting degree, studied accounting topics in university (for instance as part of a business degree, or relevant experience in a Business Office (Bursary) setting \n2+ years of experience in technical project management, implementing Veracross, or other SaaS-based software solutions, ideally including finance or billing systems and data conversion \nExperience working in or with an independent school Business Office a plus \nA solid understanding of accounting fundamentals, particularly as they relate to billing: the accounting equation; the chart of accounts; the general ledger and journal entries; accounts receivable and cash processing; reconciliations; fiscal period and fiscal year closing; and standard financial reporting (balance sheet, trial balance, profit and loss) \nExcellent written and oral communication skills, including comfort with public speaking, presentation delivery, and presenting to finance leaders such as Bursars and Business Managers \nAbility to make complex decisions and recommendations under limited direction, using a high degree of initiative and independent judgement \nAbility to learn complex, enterprise-level software systems at a level that supports teaching others \nAbility to multi-task in a fast-paced environment \nProblem-solving skills with ability to perform root cause analysis \nHighly organised, with the ability to self-manage in a remote \nFlexibility to occasionally work outside standard UK hours to support North American projects \nAbility to travel up to 15% of the time, primarily within the UK and Europe \nAuthorized to work in the UK\nBenefits\nOur team is fully remote, everyone works from home. There will be opportunities throughout the year to meet with other members of our UK team during conferences/events or company meetings/socials\n25 days holiday, plus public holidays \nExtra day off for your work anniversary each year\n4% matched pension contributions\nPrivate medical\nSalary sacrifice electric car scheme\nDiscounted gym membership\nCycle scheme\nEnhanced sick pay\nEnhanced maternity, paternity, adoption and shared paternity leave pay\nEmployee assistance program\nPayroll giving\nWe value the power of an inclusive culture and a strong sense of belonging. Consideration and respect are the norm; and all team members are supported in reaching their full potential.","description_format":"text","description_chars":6239,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Secondary Education"],"lifecycle":[{"event":"open","at":"2026-10-13T20:45:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:1","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/firefly-learning-implementation-manager-student-billing","json_url":"https://alion.io/job/firefly-learning-implementation-manager-student-billing.json","meta":{"generated_at":"2026-10-14T14:05:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17261,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172218},"rest":"https://alion.io/mcp/rest/get_company?id=172218"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirefly-learning-implementation-manager-student-billing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirefly-learning-implementation-manager-student-billing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirefly-learning-implementation-manager-student-billing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firefly-learning-implementation-manager-student-billing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirefly-learning-implementation-manager-student-billing"}]}