{"id":2471356,"url":"https://alion.io/job/firefly-manager-order-to-cash","title":"Manager, Order to Cash","company":{"id":723205,"name":"Firefly","domain":"fireflyon.com","url":"https://alion.io/company/firefly-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":127000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":263},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-13T11:00:33Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-21T14:14:54Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"You will own Firefly's order-to-cash desk end to end - from credit approval and contract setup through invoicing, cash, collections, revenue and month-end reconciliations. Just as importantly, you will help us rebuild the desk around AI. We are actively automating manual work with AI tools and integrations, and we want someone who is excited to design, test and run those new workflows, not just process transactions.\nMAIN RESPONSIBILITIES\nCredit & customer onboarding\nRun credit checks on new advertisers and agencies (Experian), recommend payment terms and approve opportunities in Salesforce.\nComplete customer vendor setup requests: W-9s, supplier forms, AP portals and Bill.com network enrollment.\nContracts (Salesforce to Sage Intacct)\nReview closed-won deals from a billing perspective (flight dates, products, amounts, agency requirements) before syncing.\nSync and set up contracts in Sage Intacct, set up new items, and keep contracts up to date when deals change.\nHandle contract holds, resyncs and barter / trade deals.\nBilling & invoicing\nGenerate and issue invoices in Sage Intacct, including first invoices, prepayment invoices and prebills.\nManage automated invoice delivery and make sure invoices reach the right customer contacts.\nRun partner billing processes and handle voids, reissues and corrections.\nCash receipts\nRetrieve lockbox and bank receipts (Citi, SVB), and post and apply customer payments daily.\nProcess and approve card payments (Authorize.net) and send payment links, while steering customers to ACH / wire.\nPrepare the weekly deposit summary and clear unapplied cash.\nCollections & customer support\nAnswer customer questions on invoices, payments and balances, and run day-to-day collections through to resolution.\nOwn automated customer statements and weekly seller aging reports, plus dunning and manual follow-ups.\nLead collection meetings with Sales Management and support sellers and account managers on billing.\nManage distressed accounts\nRevenue\nClose direct-sold, agency-sold and programmatic revenue each month, including partner revenue-share adjustments.\nPost revenue in Sage Intacct and tie out revenue between Salesforce and Sage Intacct.\nPrepare monthly revenue-share schedules for partners and coordinate with them.\nMonth-end close, audit & compliance\nPrepare monthly reconciliations: Accounts Receivable, Unbilled Revenue, Deferred Revenue, Undeposited Funds and Other Receivables.\nSupport the annual financial audit for AR and revenue.\nAI & automation\nUse AI tools (e.g. Claude) every day to speed up research, reconciliations, customer communication and reporting.\nWork with the Controller to automate the most manual parts of the desk, such as the programmatic import into Sage Intacct, the revenue tie-out and collections follow-up.\nHelp build and maintain an AI-powered AR dashboard and keep process documentation (SOPs) current as workflows change.\nSpot new automation opportunities and measure the time saved.\nREQUIREMENTS\n4-6 years of hands-on experience in accounts receivable, billing, collections and revenue accounting.\nUnderstanding of ASC 606 revenue recognition.\nExperience with month-end close and balance sheet reconciliations.\nSage Intacct experience strongly preferred (especially Contracts and AR).\nWorking knowledge of Salesforce and of how CRM data flows into billing.\nStrong Excel / Google Sheets skills.\nYou actively use AI tools and automation (e.g. Claude, ChatGPT or workflow tools) to reduce manual work.\nClear, professional written communication and a persistent but friendly collections style.\nConfidence working independently with sellers and account managers internally, and with agencies and direct advertisers externally.\nComfortable working independently in a remote, multi-time-zone team.\nBachelor's degree in accounting, finance or a related field preferred.\nProficiency in English at a C1/C2 level (Advanced/Proficient) according to the CEFR; communicate clearly and effectively in both written and spoken English in a professional setting.\nNice to have: Experience in media, advertising or agency billing, including programmatic.","description_format":"text","description_chars":4121,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising"],"lifecycle":[{"event":"open","at":"2026-10-13T19:55:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/firefly-manager-order-to-cash","json_url":"https://alion.io/job/firefly-manager-order-to-cash.json","meta":{"generated_at":"2026-10-21T15:08:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723205},"rest":"https://alion.io/mcp/rest/get_company?id=723205"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirefly-manager-order-to-cash"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirefly-manager-order-to-cash"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirefly-manager-order-to-cash"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firefly-manager-order-to-cash\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirefly-manager-order-to-cash"}]}