{"id":3296570,"url":"https://alion.io/job/firemind-autonomous-operations-solution-manager","title":"Autonomous Operations Solution Manager","company":{"id":2980082,"name":"Firemind","domain":"firemind.com","url":"https://alion.io/company/firemind","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":92000,"period":"year","method":"role_country_seniority_unknown","sample_n":550},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-10-26T18:46:20Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T15:23:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Firemind is looking for an Autonomous Operations Solution Manager to help customers see, trust and buy our AI-powered managed service.Autonomous Operations detects, diagnoses and fixes cloud infrastructure problems automatically. That cuts resolution times from hours to minutes and frees engineering teams from routine first-line work. The service is already running with customers.\nYou'll work side by side with our sales team on every deal. While the seller owns the customer relationship, you own the substance: the demo that shows the service working, the proposal and price behind it, and the contract the customer signs. Between deals, you'll keep improving the service by bringing what customers tell you back into our pricing, service descriptions, contracts and product roadmap.\nThis role suits someone who is equally comfortable running a live demo, building a pricing model and discussing contract terms. You don't need to be a software engineer, but you need to be technical enough to keep a demo environment running and to hold your own with a customer's cloud team.\nJob requirements\n Must haveExperience in pre-sales or sales, including planning and running product demos.\nHands-on experience with at least one major cloud platform (AWS, Azure or GCP).\nPractical experience building, running or selling agentic AI systems.\nExperience in managed services, including writing or owning service descriptions.\nExperience with contracts and negotiations, such as service levels, liabilities and scope.\nAbility to build and explain pricing, cost and TCO models.\nAbility to assess customer needs and turn them into a realistic scope.\nFluent English.\nNice to have\nAdvanced knowledge or certifications in AWS, Azure and/or GCP.\nExperience with software development processes and CI/CD tools.\nExperience building or running a demo environment.\nJob responsibilities\nPlan, set up and run customer demos that show how Autonomous Operations solves each customer's specific problems.\nUnderstand customer requirements and turn them into a clear scope for a pilot and the path to full service.\nCreate proposals, including pricing, costs and total cost of ownership (TCO) comparisons against the customer's current spend.\nAnswer customers' technical and service questions, such as security, integration with existing tools and how the AI is kept under control.\nSupport contract negotiations on service levels, scope, liabilities and change management.\nOwn and develop our service descriptions, contract templates, pricing model and pricing tools as new service modules are added.\nOwn the demo environment, including demo use cases, documentation and videos, and create new use cases based on customer needs.\nCapture customer feedback and objections, and bring them into service development, roadmap planning and contract updates.\nHand deals over to delivery with a scope, service description and contract that match each other.","description_format":"text","description_chars":2923,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents"],"lifecycle":[{"event":"open","at":"2026-10-26T22:04:24Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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