{"id":82093,"url":"https://alion.io/job/fireworks-technical-account-manager-enterprise","title":"AI Deployment Strategist","company":{"id":18243,"name":"Fireworks AI","domain":"fireworks.ai","url":"https://alion.io/company/fireworks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":82,"open_postings":15,"ghost_share":0,"stale_share":0.533,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Mateo, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DeepSeek","optional":false},{"name":"Fine-tuning","optional":false},{"name":"Fireworks AI","optional":false},{"name":"GCP","optional":false},{"name":"Llama","optional":false},{"name":"Mixtral","optional":false},{"name":"PoC Library","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Quantization","optional":false},{"name":"RAG","optional":false},{"name":"Mistral","optional":true},{"name":"Multimodal AI","optional":true},{"name":"PyTorch","optional":true}],"status":"live","first_seen_at":"2026-07-28T05:53:17Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-18T04:25:52Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"About Us:\nFireworks is the platform for specialized intelligence, enabling companies to build, train, and serve AI models tailored to their own data, workflows, and products. Founded by the team behind PyTorch and backed by AMD, Atreides, Benchmark Capital, Index Ventures, Lightspeed, NVIDIA, Sequoia Capital, and TCV, Fireworks powers production AI with hundreds of state-of-the-art open models across text, image, embedding, audio, and multimodal workloads. Today, Fireworks is a Series D company valued at $17.5 billion, bringing together an ambitious, collaborative team that's building the future of enterprise AI.\nAbout the Role\nFireworks AI is looking for an AI Deployment Strategist to be the technical backbone of our relationship with customers building on our fast inference platform. You'll be the connective tissue between customer engineering teams and Fireworks' product, engineering, and applied AI teams - driving successful onboarding, deep technical adoption, and long-term account health for companies running production AI workloads at scale.\nThis is a hybrid technical/commercial role. You'll need enough depth to debug a customer's inference pipeline, discuss quantization tradeoffs, or advise on model routing and fine-tuning strategy - and enough business judgment to run a QBR, spot expansion opportunity, and manage renewal risk before it becomes a problem. Think of it as \"product manager for the customer's problem\": you own the why and the what - scoping the business case, defining success criteria, and managing the relationship end-to-end. You're embedded with your accounts from early technical evaluation through production and beyond.\nWhat You'll Do\nDeployment Strategy & Value Scoping\nPartner with Sales during late-stage deals and early post-sale to map the customer's technical and organizational landscape - who the real stakeholders are, what \"success\" looks like, and where the risk sits\n\nQuantify the business case for the deployment (cost-to-serve, latency/quality targets, ROI vs. the customer's current approach) and define a scoped pilot with clear milestones and exit criteria\n\nAuthor the internal scoping brief that AI Field Engineering builds against - you own the \"why\" and \"what,\" they own the \"how\"\n\nOnboarding & Technical Deployment\nOwn the post-sale technical relationship from kickoff through go-live, including model deployment, integration architecture, SSO/security configuration, and performance benchmarking\n\nPartner with AI Field Engineering to deliver the successful transition from PoC to production\n\nBuild and execute joint success plans with clear milestones, ownership, and timelines\n\nTrusted Advisor & Adoption\nServe as the primary technical point of contact for a portfolio of strategic accounts, building deep relationships with engineering leaders, ML/platform teams, and power users\n\nAdvise customers on model selection, fine-tuning, prompt engineering, latency/cost optimization, and agent architecture as their usage matures\n\nDrive usage against business objectives - not just technical enablement, but measurable outcomes (latency SLAs, cost per token, model quality, uptime)\n\nTroubleshooting & Escalation Management\nAct as the technical escalation point for production issues, coordinating with Engineering and Support to drive resolution\n\nMaintain runbooks and playbooks that reduce time-to-resolution across the account portfolio\n\nVoice of the Customer\nSynthesize patterns across your accounts and feed them into product and engineering roadmaps\n\nRepresent customer priorities in internal planning, particularly around model support, tooling gaps, and platform reliability\n\nTrack a tight feedback loop between what customers are building and what Fireworks ships next\n\nExpansion, Renewal & Business Reviews\nOwn the technical narrative for quarterly/executive business reviews (QBRs/EBRs), including adoption trends, ROI, and roadmap alignment\n\nPartner with the Account Executive on renewal strategy and identify expansion opportunities tied to new use cases, teams, or workloads\n\nForecast and proactively flag account health risks before they threaten retention\n\nWhat We're Looking For\nBachelor's degree required\n\n4+ years in a technical, customer-facing role: Deployment Strategy, Technical Account Management, Solutions Engineering, Forward-Deployed Engineering, or Technical Customer Success at an enterprise software or AI/ML company\n\nStrong technical foundation: comfortable with APIs, cloud infrastructure (AWS/GCP/Azure), and enough hands-on coding ability to debug integrations, not just describe them\n\nDirect experience with LLMs in production - understanding of probabilistic model behavior, prompt engineering, fine-tuning, RAG, and/or agent architectures\n\nTrack record of managing enterprise relationships end-to-end: technical delivery, executive communication, and commercial outcomes (renewal/expansion)\n\nExcellent written and verbal communication - able to translate between ML engineers and business stakeholders fluently\n\nComfortable owning ambiguity in a fast-moving, early-stage function; you'll be shaping the playbook for this role at Fireworks, not just following one\n\nExperience scoping high-value engagements - value-based/TCO-ROI framing, defining pilot success criteria, writing scoping docs or PRDs - gained in a Deployment Strategist, Forward-Deployed Engineer, or similar \"product manager for the field\" capacity is a strong plus\n\nBonus: experience with inference optimization, model serving infrastructure, or open-source model ecosystems (Llama, Mixtral, DeepSeek, etc.)\n\nWhy Fireworks?\nSolve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.\n\nBuild What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.\n\nOwnership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI-no bureaucracy, just results.\n\nLearn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.\n\nFireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.","description_format":"text","description_chars":6251,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","MLOps","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-07-28T05:53:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 35","filings_12m":35,"filings_prev_12m":11,"green_card_filings_12m":0,"median_offered_wage_usd":233357,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":2}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.33,"p_room":0.44,"age_days":80,"expected_fill_days":62,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/fireworks-technical-account-manager-enterprise","json_url":"https://alion.io/job/fireworks-technical-account-manager-enterprise.json","meta":{"generated_at":"2026-10-18T07:12:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18243},"rest":"https://alion.io/mcp/rest/get_company?id=18243"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffireworks-technical-account-manager-enterprise"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffireworks-technical-account-manager-enterprise"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffireworks-technical-account-manager-enterprise"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fireworks-technical-account-manager-enterprise\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffireworks-technical-account-manager-enterprise"}]}