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The role requires strong attention to detail and analytical skills to ensure accurate and comprehensive reporting.\nKey Responsibilities:\nManage inbound and outbound calls for verification processes\nObtain and validate information via phone, email, and other channels\nInvestigate and confirm reference credibility\nRespond to candidate and client queries\nCoordinate with internal teams on verification status\nMaintain and update databases and reports\nPerform quality checks and other assigned operational duties\nEligibility Criteria:\nOpen to freshers and candidates with up to 5 years of experience\nEducational qualifications:10+2 (12th pass)\n10+3 (10th + diploma)\nAny graduate (except BE/BTech/MBA and Open university)\n\n Candidate MUST possess all relevant documents of their education and previous experience (if any)\nWork Schedule:\nWork from Home (Mumbai Location)\n5-day work week with 2 days off\nTraining phase: Monday to Friday schedule\nPost-training: Rotational shifts with rotational week-offs\nWeekend or night shifts may be required based on business needs (compensation as per company policy)\nWe have great people here and are looking for more. Come join us!\nFollow us:\nFacebook\n\nInstagram\n\nLinkedIn\n\nX\n\nYouTube\n\nEqual Employment Opportunities at First Advantage\nFirst Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. 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