{"id":563377,"url":"https://alion.io/job/first-advantage-singapore-solutions-engineer","title":"Solutions Engineer","company":{"id":451841,"name":"First Advantage","domain":"fadv.sg","url":"https://alion.io/company/fadv-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":14,"ghost_share":0,"stale_share":0.643,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"ETL/ELT","optional":false},{"name":"GCP","optional":false},{"name":"GraphQL","optional":false},{"name":"JavaScript","optional":false},{"name":"MuleSoft","optional":false},{"name":"Node JS","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Swagger","optional":false},{"name":"Zapier","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-08-08T00:00:00Z","employer_posted_date":"2026-08-08","last_verified_at":"2026-09-28T18:16:01Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"What You'll Do\nThe Solutions Engineer is a customer-facing technical expert who bridges the gap between product, engineering, customer service, operations and sales to design, demonstrate, and implement scalable solutions. This role translates business requirements into technical architectures, leveraging APIs, configurations, workflows, and cloud platforms to deliver measurable customer value.\nYou will partner across teams to accelerate revenue, enable successful implementations, and ensure customers fully realize the value of our platform.\nResponsibilities:\nCustomer & Pre-Sales Engagement\nLead technical discovery sessions to understand customer business needs, systems, and architecture.\nDesign and present tailored solutions aligned to customer use cases and outcomes.\nDeliver compelling product demos, solution walkthroughs, and executive-level presentations.\nSupport RFP/RFI responses and address technical objections throughout the sales cycle. Solution Architecture & Design\nArchitect scalable, secure, and high-performing solutions leveraging APIs, integrations, and cloud-native services\nDesign end-to-end workflows across SaaS platforms, enterprise systems (CRM, ERP, HRIS, etc.), and third-party services\nDefine integration patterns (REST, event-driven, batch, middleware) and system interoperability approaches\nCreate technical documentation, architecture diagrams, and implementation blueprints API & Integration Development\nDesign, implement, and support API-based integrations between internal and external systems (REST, GraphQL, webhooks) \nEnsure secure, reliable data exchange using modern authentication and authorization methods (OAuth2, JWT, API keys) \nTroubleshoot and optimize integrations for performance, scalability, and resiliency\nSupport proof-of-concept (PoC) builds and pilot implementations Implementation & Customer Success Enablement\nGuide customers through onboarding, configuration, and technical implementation\nPartner with Customer Success and Delivery teams to ensure seamless handoff post-sale\nProvide best practices for system configuration, automation, and optimization\nEnable customers to adopt advanced capabilities (automation, analytics, AI-driven features) Cross-Functional Collaboration\nAct as the liaison between customers and Product/Engineering teams, influencing roadmap based on real-world needs \nCollaborate with Product to refine APIs, integrations, and developer experience\nSupport Sales teams with technical enablement and ongoing education\nContribute to reusable assets (demo environments, integration templates, solution accelerators)\n What You Will Need to be Successful:\nBachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)\nTypically 3-8+ years in Solutions Engineering, Sales Engineering, or similar role\nExperience in SaaS, cloud platforms, or enterprise software environments\nProven track record supporting complex technical sales cycles and implementations\nWhat You May Need to be Successful:\nCore Technical Competencies\nAPI & Integration\nExpertise in APIs (REST, GraphQL, SOAP), webhooks, and microservices architecture\nExperience with integration platforms (e.g., MuleSoft, Workato, Zapier)\nFamiliarity with data formats and transformation (JSON, XML, ETL processes) Cloud & Modern Architecture\nStrong experience with cloud platforms (AWS, Azure, GCP)\nKnowledge of distributed systems, containerization, and serverless architectures\nUnderstanding of CI/CD pipelines and DevOps practices Programming & Technical Skills\nProficiency in one or more languages (Python, JavaScript/Node.js, Java, C#)\nExperience with SDKs, API documentation tools (Postman, Swagger/OpenAPI)\nAbility to debug complex system interactions and integration issues Data & Automation\nExperience integrating enterprise systems (CRM, ERP, HRIS, marketing platforms)\nFamiliarity with event streaming, messaging systems (Kafka, RabbitMQ)\nExposure to AI/ML or automation tools (increasingly valuable in modern environments) Business & Soft Skills\nStrong ability to translate technical concepts into business value and outcomes\nConsultative approach to problem-solving and solution design\nExcellent communication and presentation skills across technical and executive audiences\nAbility to manage multiple priorities and work in fast-paced, customer-facing environments\nStrong collaboration across Sales, Product, Engineering, and Customer Success functions\nAccelerates deal velocity by removing technical barriers and building customer confidence\nDelivers scalable, implementable solutions that drive customer adoption and retention\nActs as a trusted advisor to customers and internal stakeholders\nInfluences product direction through customer insights and technical expertise\nWe have great people here and are looking for more. Come join us!\nFollow us:\nFacebook\n\nInstagram\n\nLinkedIn\n\nX\n\nYouTube\n\nEqual Employment Opportunities at First Advantage\nFirst Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.","description_format":"text","description_chars":5613,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-09T07:37:47Z"}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.433,"p_room":0.35,"age_days":51,"expected_fill_days":19,"reasons":["conf:1","stale_co","velocity","win:tail"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/first-advantage-singapore-solutions-engineer","json_url":"https://alion.io/job/first-advantage-singapore-solutions-engineer.json","meta":{"generated_at":"2026-09-29T00:18:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":250,"day_limit":5000,"remaining_today":4750,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}