{"id":4023879,"url":"https://alion.io/job/first-advantage-solution-engineer","title":"Solution Engineer","company":{"id":1794315,"name":"First Advantage","domain":"fadv.com","url":"https://alion.io/company/fadv-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":19,"ghost_share":0.053,"stale_share":0.579,"repost_share":0.158,"time_to_fill_p50_days":23,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T16:13:40Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T14:37:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About First Advantage\nAt First Advantage, we help customers make confident hiring and screening decisions. We deliver service outcomes through technology, integrations, workflows, and operations. Our solutions connect with complex hiring ecosystems, including HRIS and ATS platforms. The Solution Engineering team helps customers understand how our solutions can meet their business and technical needs.\nAbout the Role\nThe Solution Engineer is a customer-facing role combining technical pre-sales consulting, solution design, project management, and customer implementation. Partnering closely with Sales, this individual leads discovery, solution design, technical validation, and executive presentations for complex opportunities.\nFollowing a successful sale, the Solution Engineer retains ownership of the customer engagement through project delivery, onboarding, implementation, and adoption-helping ensure the solution achieves the intended business outcomes.\nWhat You Will Do\nLead discovery and solution design\nLead technical and business discovery to understand customer objectives, workflows, and technical environments.\nTranslate customer needs into credible, high-level First Advantage solution designs.\nDefine clear success criteria with customers before proposing a solution.\nSupport and validate the deal\nDeliver outcome-focused demonstrations that build confidence in our solutions.\nServe as a trusted advisor to executive and technical stakeholders throughout the sales cycle.\nValidate that proposed solutions are technically feasible and aligned with customer requirements.\nLead project delivery and customer implementation\nOwn the transition from signed opportunity through successful implementation.\nDevelop and manage project plans, timelines, milestones, risks, and stakeholder communications.\nProvide regular project updates and facilitate key stakeholder meetings.\nLead customer onboarding and implementation activities.\nPartner with Customer Success and Support to ensure a smooth transition to business-as-usual operations.\nSupport adoption and confirm that agreed business outcomes are achieved.\nWhen You Will Engage\nThe Solution Engineer supports the full customer lifecycle for strategic, high-value, or complex opportunities, including:\nStrategic accounts or opportunities above an agreed value threshold.\nTechnically complex opportunities involving significant HRIS, ATS, API, security, or data-integration requirements.\nMulti-country or compliance-driven opportunities involving multiple geographies or material regulatory considerations.\nCustomers requiring a dedicated owner from solution selection through onboarding and adoption.\nWhat You Bring\nProven experience in pre-sales, solution consulting, sales engineering, or a similar customer-facing role, ideally within a technology-enabled service environment.\nDemonstrated success leading customer-facing engagements from discovery through implementation and go-live.\nStrong project management capabilities, including scope, stakeholder, risk, and delivery governance.\nStrong communication and stakeholder-management skills across executive and technical audiences.\nA collaborative, solutions-focused approach to problem-solving.\nThe ability to manage complex priorities across the sales and implementation lifecycle.\nFluency in Mandarin and Cantonese is preferred.\nWe have great people here and are looking for more. Come join us!\nFollow us:\nFacebook\n\nInstagram\n\nLinkedIn\n\nX\n\nYouTube\n\nEqual Employment Opportunities at First Advantage\nFirst Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.","description_format":"text","description_chars":4205,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-10T16:13:40Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/first-advantage-solution-engineer","json_url":"https://alion.io/job/first-advantage-solution-engineer.json","meta":{"generated_at":"2026-11-11T16:47:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31846,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1794315},"rest":"https://alion.io/mcp/rest/get_company?id=1794315"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-advantage-solution-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-advantage-solution-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-advantage-solution-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-advantage-solution-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-advantage-solution-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4023879}},{"tool":"search_jobs","arguments":{"company":"fadv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4023879},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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