{"id":2381440,"url":"https://alion.io/job/first-agency-event-technology-manager-2","title":"Event Technology Manager","company":{"id":4417015,"name":"FIRST","domain":"firstagency.com","url":"https://alion.io/company/first-agency","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":144000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-02-06T11:15:07Z","employer_posted_date":"2026-06-30","last_verified_at":"2026-10-24T11:38:23Z","board_verified":true,"closed_at":null,"days_open":260,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":259},"description":"Building a Brand Starts with a Story\nFIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.\nManaging over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.\nConsistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.\nLearn more at www.firstagency.com\nWhat You Would Get To Do\nThe Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting new technology platforms and data management while liaising with the event delivery team. This role will assist the events team by implementing, building and supporting new technology platforms, as well as utilising advanced knowledge of Microsoft Excel to manage event information lists and appropriate reporting. This role may also need to support clients with event and meeting coordination. \nDomestic and/or international travel may be required with this role.\nYour Contributions\nImplementation and project management of event registration websites, app builds and additional technological aspects as needed for assigned events\nTroubleshoot technical issues\nManage client communications, including save-the-dates, invitations, registrations, confirmations, and related materials.\nDatabase management to ensure consistency in information, accuracy of new and existing data, and list generation\nEffectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements \nWork with the Event delivery team on overall program logistics, production, and implementation\nList manipulation to provide team members with relevant registration data, year-on-year statistics, and insight into varied elements and event analytics \nCoordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage, etc., where appropriate \nSupport with the registration desk flow design and set up, including onsite support throughout the event as needed\nLead contact for attendee management and technology vendor,s including pre-event and during execution\nCreate and distribute post-event client surveys\nAdhere to standard operating procedures and compliance processes in addition to maintaining comprehensive event files and keeping precise records to ensure a smooth transition between team members if necessary\nReview and manage any relevant third-party vendor invoice reconciliations, e.g., badging/attendee tracking.\nProvide the client with cost savings/value adds whenever possible\nTrack and maintain time spent on projects to accurately reflect the work being done\nAssist with the training of new joiners and mentoring existing team members\nKeep up-to-date on all emerging technologies, popular culture and trends and ensure team members are informed as well\nWhat We Are Looking For\n5+ years of experience in Attendee Data Management and Event Technology, including entry-level meeting planning and coordination with registration and event technology\nAdvanced proficiency in Microsoft Office, with a focus on Excel\nProficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, and other registration website platforms required\nGeneral knowledge of HTML and CSS is a plus, but not required\nAble to manage multiple projects simultaneously\nStrong written and oral communication skills at all levels\nMotivated, self-starter, ability to take direction and work independently; ability to think innovatively\nFlexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events\nAt FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth\nPrivate Medical Insurance with BUPA from day one\n28 Days Annual Leave PLUS Bank Holidays\nPersonal Volunteer Day\n20 Days of Sick Pay each Year\nEnhanced Parental Leave (Maternity & Paternity)\nWellness Stipend\nComplimentary access to Headspace, Rocket Lawyer & Maven\nLife Insurance\nEmployee Assistance Program (EAP)\nCycle to Work Scheme\nSeason Ticket Loan\nMobile Phone Allowance\nPension Scheme Enhancements\nDiscretionary Bonus Structure\nGlobal Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.\n#LI-TS1 #LI-Hybrid\nFIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.","description_format":"text","description_chars":6030,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Life insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Technology","Event Marketing","Event Management","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-10-12T19:26:48Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.343,"p_room":0.28,"age_days":259,"expected_fill_days":21,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/first-agency-event-technology-manager-2","json_url":"https://alion.io/job/first-agency-event-technology-manager-2.json","meta":{"generated_at":"2026-10-24T12:18:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417015},"rest":"https://alion.io/mcp/rest/get_company?id=4417015"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-agency-event-technology-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-agency-event-technology-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-agency-event-technology-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-agency-event-technology-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-agency-event-technology-manager-2"}]}