{"id":4231276,"url":"https://alion.io/job/first-american-business-process-analyst-remote","title":"Business Process Analyst (Remote)","company":{"id":8115,"name":"First American","domain":"firstam.com","url":"https://alion.io/company/first-american","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":35,"ghost_share":0,"stale_share":0.886,"repost_share":0.029,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Washington, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Domo","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T09:53:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\nJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do\nSupports operational performance through analysis, process improvement, and implementation of operational initiatives. Partners with Operations leadership and cross-functional teams to monitor performance, identify opportunities, improve processes, and support solutions that enhance operational efficiency, readiness, and informed decision-making. Serves as an operational subject matter resource across the organization.HOW YOU’LL CONTRIBUTE\nMonitors operational quality, productivity, inventory, aging, turnaround times, and capacity to identify trends, risks, and opportunities.\nSupports capacity analysis and workforce planning to align operational resources with business needs.\nProvides operational insights, metrics, dashboards, and reporting to support leadership decision-making and performance management.\nBuilds proactive relationships with Operations stakeholders and conducts recurring check-ins to identify and address emerging issues.\nGathers stakeholder feedback, identifies recurring business and process gaps, and recommends operational, reporting, and workflow improvements.\nAnalyzes workflows and identifies opportunities to improve productivity, efficiency, automation, and operational effectiveness.\nSupports implementation and operational readiness for new processes, systems, and improvements through cross functional coordination and adoption activities; measures outcomes to evaluate effectiveness and identify additional opportunities.\nDocuments operational processes and maintains process guidance to support consistency, knowledge transfer, and sustained adoption of operational practices and capabilities.\nServes as an operational subject matter expert for projects, pilots, Beta testing, user acceptance testing, and other business initiatives.\nPartners with Product, Technology, Project Management, Learning & Development, and Operations stakeholders to ensure solutions align with business requirements and operational needs.\nWHAT YOU’LL BRING\nRequired Education, Experience, Certification/Licensure\nBachelor’s degree or equivalent combination of education and experience\n2+ years of related experience\nExperience supporting operational improvement initiatives\nKnowledge, SKILLS, and Abilities (KSAs)\nStrong written and verbal communication skills\nStrong interpersonal skills\nSelf-motivated; self-starter\nAbility to manage multiple tasks and respond quickly to emergent problems\nProficient in Microsoft 365, Excel, Power BI/Domo (or similar reporting tools), and collaboration platforms\nAbility to adapt to change while maintaining operational continuity.\nStrong analytical, communication, facilitation, and problem-solving skills.\nThis position will be accepting applications on an ongoing basis until it is filled.\n#LI-DS1\n#LI-REMOTE\nPay Range: $73,900.00 - $98,500.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **\nFirst American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).\nFirst American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.\nWhat We Offer\nBy choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","description_format":"text","description_chars":5826,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-11-13T09:53:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-13T11:34:16Z"},"pay":null,"html_url":"https://alion.io/job/first-american-business-process-analyst-remote","json_url":"https://alion.io/job/first-american-business-process-analyst-remote.json","meta":{"generated_at":"2026-11-13T11:34:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23286,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8115},"rest":"https://alion.io/mcp/rest/get_company?id=8115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-american-business-process-analyst-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-american-business-process-analyst-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-american-business-process-analyst-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-american-business-process-analyst-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-american-business-process-analyst-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4231276}},{"tool":"search_jobs","arguments":{"company":"firstam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4231276},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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