{"id":3234499,"url":"https://alion.io/job/first-american-default-loan-servicing-specialist-foreclosure-2","title":"Default Loan Servicing Specialist - Foreclosure","company":{"id":8115,"name":"First American","domain":"firstam.com","url":"https://alion.io/company/first-american","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":32,"ghost_share":0,"stale_share":0.906,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":183},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-01T17:51:23Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Who We Are\nServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We Do\nResponsible for managing foreclosure activities. Monitors and completes all activities, with an emphasis on activities leading up to and including the First Legal Action, in foreclosure actions in accordance with statutory compliance, regulatory compliance and company guidelines. Manages foreclosure timelines and workflow processes on files in which a foreclosure action has been initiated. Manages processes in accordance with established work rules, goals and objectives to improve timeline and attorney performance.Essential Functions\nResponsible for servicing mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and company guidelines.\nEnsure the First Legal Actions are completed by the established deadlines by managing and removing impediments and requesting First Legal Action extensions as needed.\nConduct complete reviews of foreclosure files to ensure all default timeframes and regulatory and statutory compliance guidelines have been met.\nManage foreclosure proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with the foreclosure.\nMonitor attorney performance by reviewing all proceedings, records and timeframes in addition to working all system/ database activities throughout the foreclosure process.\nDiligently follow up on all outstanding requests and telephone calls from internal and external partners.\nAudit accounts for expense compliance and ensure proper application to system of record\nPerform required research on any loan with questionable items such as the application of payments and any other situation that may arise.\nReview and respond to audit and quality control requests\nReport all litigated, and class action matters to management.\nPerform detailed analysis on all aspects of the assigned portfolio including performance, timelines, overall characteristics, and status to ensure compliance of the foreclosure action.\nManage exception reporting used as key controls for minimizing risk.\nKnowledge and Skills/Technology Used\nGood verbal and written communication skills\nStrong attention to detail and ability to adhere to strict guidelines and procedures\nGSE and Government experience preferred\nMSP and LoanSphere experience preferred\nWorking knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred\nWorking knowledge of fundamental concepts, practices and procedures of foreclosure\nAbility to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service\nAbility to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices\nStrong interpersonal skills\nSelf-motivated; self-starter\nAbility to manage multiple tasks and respond quickly to emergent problems\nTypical Education\nHigh School Diploma or equivalent or combination of education and experience\nTypical Range of Experience\n3 + years of directly related experience such as Mortgage Foreclosure, Bankruptcy, and/or Legal\nPay Range: $21.24 - $28.31 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.\nWhat We Offer\nBy choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","description_format":"text","description_chars":5211,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Debt Collection & Recovery","Property & Casualty Insurance","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-10-25T10:29:37Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.621,"p_room":1,"age_days":10,"expected_fill_days":33,"reasons":["conf:11","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/first-american-default-loan-servicing-specialist-foreclosure-2","json_url":"https://alion.io/job/first-american-default-loan-servicing-specialist-foreclosure-2.json","meta":{"generated_at":"2026-11-02T04:03:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6028,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8115},"rest":"https://alion.io/mcp/rest/get_company?id=8115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-american-default-loan-servicing-specialist-foreclosure-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-american-default-loan-servicing-specialist-foreclosure-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-american-default-loan-servicing-specialist-foreclosure-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-american-default-loan-servicing-specialist-foreclosure-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-american-default-loan-servicing-specialist-foreclosure-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3234499}},{"tool":"search_jobs","arguments":{"company":"firstam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3234499},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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